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March 2024 by Jack
I literally work two stores down came in thereat 11pm and ordereds a 10 wing combo and 5 chicken tender combo after working 11 hours and went home just to see that i paid 33.50 and you didnt even give me the chicken tenders and you gave me 6 wings. Ill be coming there tomorrow morning.
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March 2024 by Semaj Gaskins
Gave me old
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February 2024 by Cody Mann
I’ve ordered takeout here a few times. Not good. Not great. Food on some occasions is heavy enough to hurt your stomach. Would say it’s highly processed. Not sure if you should expect anything less. Service has always been on point for online order and pickup.
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February 2024 by Jerry Hernandez
You call to the number, no body answer!! Wait 45 minutes to order!! Lazy
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December 2023 by Gigi
I wish I had gotten the young ladies names but I picked up a to go order on Monday. I was on crutches struggling to manage when they stopped me right at the door.. one young lady held the door for me and the other not only placed my order in my car but assisted me with getting into my car… This was beyond customer service, this was just human decency & care. And my wings were so good. Happy customer!
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October 2023 by James Lint
Several reasons never to eat here. The workers were very rude. It took almost 30 min. The guy cooking the fries filled the place with smoke. I tried to get a refund but was refused. Horrible place.
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September 2023 by Joe S.
Really bad. Order through Uber Eats and the order was incorrect. Tried different ways to contact them and received no response.
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August 2023 by Charles E.
Seems like this is a new location so I went into it with that in mind. A little slow but as long as the food is good I don't care. And it did not disappoint.
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August 2023 by George Marrero
Chicken wings were delicious but very small for the price The fries were very salty. For the price they should give a bit more chicken wings.
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August 2023 by Tameko T.
The cook does not use gloves when handling raw food. I asked do they wear gloves as the cook had fingernails that can trap dirt, feces etc, and I was advised gloves are not used while handling raw food that people has to ingest. Health Dept needs an immediate inspection in all locations! Btw, after seeing that I decline to purchase food from the venue.
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July 2023 by mary cella
Messed up on my hole order gave the wrong soda and one dipping sauce then call them and the person was way rude and hung up I will never order
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July 2023 by Ian Salerno
Don't come here unless you got 2 hours to wait. Slowest people I've ever encountered.
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July 2023 by alyece lenae
Tonight was my second visit to this location, they greeted me when I walked in. The young lady politely took my order and when I asked questions they were answered. The place was clean including the bathroom. I’m a regular at the wing stop franchise back in Arkansas but hadn’t had a great experience here in Philadelphia do to what I can tell is just lack of proper training of young workers, but tonight at this location was up to par. It was nice to see the manager Terrence training the staff as they are all young and learning to work with customers. I enjoyed the experience
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June 2023 by Shani Johnson
I went to this place on my way home. When I tell you I made a huge mistake, I really did! I walked in —went straight to an empty service counter. After a few minutes, a young worker (who was sitting at one of the customer tables) walked behind the counter and she went straight to the kitchen area. Though there was a growing crowd, this young lady failed to greet and take orders right away. Finally, she comes over to the counter and takes a few orders before disappearing again. If I would have paid attention to the prelude of my visit, I would have left. However, I decided to be optimistic and wait it out. Well, my wait turned into one hour. I noticed several people (who ordered after me) getting their orders before me. So, I asked to see the young lady again. Her customer service skills were on preschool level. All she could do was lie about my place in line, reiterate how backed up they are, and apologize like a goofy preteen. I was there for over one hour and left without dinner. My apple watch was accurate in regards to the searing amount of time I wasted. Nonetheless, I received a refund—and was quickly reminded that my money would return within 5-10 business days. Imagine that!Listen, I wasn’t the only one frustrated. There were dozens who simply complained to others around them or to their family members by phone. I really felt bad for those who were picking up delivery orders. The wait was absolutely extreme. I had no idea my night would end like this—but it did. This place took away a mood that pointed to a calm Sunday evening meal —along with completing a Netflix series. However, I came home and got a bowl of cereal and planned for beg. If you want to ruin your plans or mess up your group dinner plans, go here!My advice:Don’t even try! Go to the next Wings’ spot. You will wait most of your eating and chill time in the store. There’s absolutely no organization, management, empathy, etc. It’s horrible. Trust me, you’ll be very frustrated if you go to this location for food. Yes, they are new to the area. -But professionalism and strategy are mandates from the very beginning for any business.This was a hot mess! Sorry, this wings’ spot ain’t flying. -They are crawling!And by the way, Management needs to remind workers to wash their hands in between conquering a variety of duties that don’t include food handling.I give them a F-.Never again.Don’t let the fake good reviews fool you. Trust me, it’s a messy disposition. Protect your time.
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June 2023 by Chris White
I rarely post negative reviews. I worked in the industry. But, this was bad. Placing an order that said would be ready in 20 minutes. I got there 25 minutes after to give it time. When I arrived, they said it would only be 5 minutes more. After 15 minutes more of waiting, and I could see my food standing on a shelf above, with each employee just walking around, texting on their phones, I finally had to go up to the counter and say that is my food... Unbelievable