Concentra Urgent Care receives mixed reviews regarding wait times but consistent praise for its staff. Many patients report extremely long waits, describing them as insane, excessive, or crazy, lasting three to four hours. However, once seen, the service is frequently described as excellent, A-1, fast, easy, and respectful. The staff, particularly the nurses and young ladies, are repeatedly noted as very nice, courteous, professional, welcoming, extremely helpful, kind, and patient. The process is called smooth and quick by some, with one patient reporting an in-and-out visit of 20 minutes. The facility is also noted as being clean.
Shaliah and Chelsea were very professional and had me in and out in like 5min.
January 2026
It was a long wait to see the doctor and after that I was told to wait for my name to be called for check out. After waiting for half hour when I asked doctor said that I didn’t need a check out. Total of 3 hours for my physical and drug exam. I don’t know if that is normal.
December 2025
The security and staff were professional and friendly! I was treated very well and nicely which I seriously appreciated!
