Concentra Urgent Care receives mixed reviews regarding wait times but consistent praise for its staff. Many patients report extremely long waits, describing them as insane, excessive, or crazy, lasting three to four hours. However, once seen, the service is frequently described as excellent, A-1, fast, easy, and respectful. The staff, particularly the nurses and young ladies, are repeatedly noted as very nice, courteous, professional, welcoming, extremely helpful, kind, and patient. The process is called smooth and quick by some, with one patient reporting an in-and-out visit of 20 minutes. The facility is also noted as being clean.
It was very good. The only thing it was crowded and the wait was a long.
July 2026
Everyone in the office was very nice and professional, thanks for the good service.
June 2026
I do understand that working with the public is hard, something I myself do everyday. We have to learn without them we have no job. Some of your representatives were nice and very respectful. The others, weren't disrespectful they just acted like they didn't care. Not a vety good look for a business.
