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November 2023 by LUCKIE
IF I COULD PUT ZERO STARS I WOULD. I HAVE BEEN A CUSTOMER FOR YEARSSSS. THE AGENT SAID PHONE IS FREE JUST PAY 3$ A MONTH FOR SERVICE..IT WAS A BIGGG LIEEEE!!! CANT TAKE PHONE INTO STORE BECAUSE I ORDERED OFF LINE???WTF B.S????I MISS VERIZON..THEN THE OWNER RESPONDS WITH A MESSAGE TO TALK TO A COMPUTER..ITS A DISGRACE AND YALL NEED TO DO BETTER WHEN DEALING WITH CUSTOMERS. NO ONE WANTS TO TALK OR MESSAGE WITH A COMPUTER..
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November 2023 by Michael Durie
My experience upgrading my phone here was great!
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September 2023 by alexis perez
Day one called xfinity for new home internet service ,they offered me if I switched my mobile phone carrier I will get a free phone which I can sell or do anything I want with phone ,that was not true, had to pay $45 for that phone service which I never used + $18 for 2 years ,I had to pay the phone in full $426 wanted to cancel that phone service they told me had to wait for at xfinity store are sccamer they make millions with this promotion least 3 months the
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September 2023 by Emiko Asa
Kenny was an excellent representative for me. He helped me with my issue although I’m still waiting for the resolution due to a damage from the installer during the installation of my service
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August 2023 by Makale Garrison
Dionte was very helpful and gave me great advice for my new setup.
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August 2023 by Pedro Arriaga
There's no such thing 24hr customer service I lest my phone an there was no one to talk to
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April 2023 by T. H
Came to return equipment. Arrived early 8:50am. Here it is 9:13am and the store is still closed. What a circus show Comcast is running.
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April 2023 by Mimi “Mimi”
Update:::: they refunded my money back so happy took months!!!Just got the notification.. 1/15/23. Took 6 months..They have been charging me for 4 cell phones that never got switched over.! I called and canceled it and still I can’t believe they’ve been taking money out of my account. They took around 800 so far. I have been extremely frustrated and when I call, they say it is canceled but it’s not, they already took so much money from me. #Xfinitymobile. #Xfinity. Not helpful whatsoever.. I’m still dealing with this I can’t believe I have to still go back in there…
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April 2023 by Daniel Tan
We had good customer service while we were there, great job manager!
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February 2023 by Brian McClay
The Employee that late Morning was not that helpful with my probem
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February 2023 by Gladys Rodriguez Matos
Brandon, Ramal, & Delonte... you are awesome! Thank you guys for all your help! Best customer support & service!!! Comcast I give them a 10⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
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January 2023 by Donna R.
The gentleman that waited on me was so helpful. I walked in the store with a new phone didn't know what to do with it to get my info from old phone and get my new phone, well walked in the store at 6:20 p.m and Chad came right up and helped me with everything I needed and then was outta there by 7:00. He as a pleasure.
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December 2022 by IssaMema
My guy ramal took care of us. Thank you to that guy. Walked us and explained everything to us very easily. Thank you again.
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November 2022 by Cynthia Tucker
I’m trying tor reach the Actual store They we’re just robbed while I was there and I got out quick but I wanna make sure everyone is ok still
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October 2022 by Sereka Davis
I’m here with my client she’s an elderly woman the associate is rude and very condescending to the point where he is plan rude. He is very disrespectful when answering she’s 80 years old and should have patience with all customers. good customer service key and no management team or team leaders int the store I would give zero if I could