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“I have to say, the service I receive at the Oak Branch is consistently excellent. The tellers, especially Ramesh, Jake, Mo, Jennifer, and Ms. Patel, are always so kind, friendly, and incredibly helpful. They go above and beyond to make sure my banking experience is smooth and pleasant. I truly appreciate the outstanding customer service they provide, and I always leave the bank feeling valued and taken care of. Thank you to all of you for being so amazing!”
“My experience with Phoenixville over the past 3 years has been really great. Though not my first mortgage (with other, larger financial institutions), I now have a mortgage with Phoenixville. I have come to appreciate the fact that I can call, talk with someone (live), and get any questions answered or issues resolved. All in 1 phone call. To say this is 'refreshing' (especially compared to larger financial groups) is a serious understatement. Phoenixville is right there. They take care of their customers. Right there. Right away. 100%. Honest. Fast. Caring. Real. Phoenixville is a business you WANT to work with - versus 'have' to work with. I will keep my business right where it is.”
“I recently opened an account with TruMark Credit Union in Phoenixville, and I couldn't be happier with my experience! The staff is incredibly friendly and knowledgeable, making the entire process smooth and stress-free. They offer a wide range of financial products tailored to meet my needs, and the online banking services are user-friendly and convenient. I truly appreciate their commitment to customer service and community involvement, which sets them apart from other financial institutions. TruMark Credit Union has definitely earned my trust and deserves a five-star rating!”
9AM - 6PM
159 Nutt Rd, Phoenixville
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“PNC customer for 15 years. Sean and his team provide top notch service and always smiling. When I do have to go into the branch I know I will be taken care of. Keep it up!”
“We’ve been with Customers Bank for many years both for our business and personal. It has been a pleasure working with a local bank with people like Keith the manager as well as the other customer service representatives. If you are looking for personal service this is the place to go.”
“Great local bank, so convenient and really helpful staff. Everyone is genuinely really nice and willing to help answer any questions. I am really happy with the move over to Citadel.”
“An elderly friend recently moved to Phoenixville and we made an appt. with banker Carolyn Isaacs at the French Creek branch. Carolyn was very helpful, so patient, and truly kind to my friend. She explained and reviewed every step to my hard-of-hearing friend and made the whole process easy for her. Carolyn exemplifies, not only the consummate professional banker but also a warm-hearted human who took the time to make her client feel both comfortable and important. I hope Wells Fargo appreciates outstanding employees like Carolyn!”
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“What an amazing experience! They made taking care of a difficult situation so easy. I have to visit three banks for the same issue. Dealing with Phoenixville Federal had me thinking other banks were going to be this professional & knowledgeable. Sadly, another bank wouldn’t even talk to me even though I have all the required legal documentation. I will be closing the other accounts & putting the funds in Phoenixville Federal!! I highly recommend this bank.”