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“I went into the Phoenixville Federal Bank in Collegeville to close a loan account early. Rachel Perez and Heather Fobia did a fantastic job in closing out my loan. I appreciate their kindness. Thank you. I enjoy having Phoenixville Federal as my bank.”
“I was two minutes past closing and met with a locked door when a smiling employee ran to open it. Another employee took my deposit and was done in a couple minutes. In a world of machines and algorithms and touch screens, I’m glad there are still people who are understanding and relate to being a little late.”
“Great easy experience with Tierra and explanation of the process and what it’ll look like. Gwe and Megan were on point as well as far as getting the ball rolling. Thank you for your services!”
9AM - 1PM
498 2nd Ave, Collegeville
Banks
“I signed up for a debit card today and Parul was lovely. She helped me with everything I needed and was very friendly and understanding. I definitely had a good experience with her!”
“Branch Mgr Mike Zollers, Chris Neal and "the other Mike" have been amazing in dealing with my parents, and then my Dad's finances after Mom's passing. They are very good at maneuvering through the ins and out of eldercare finances. Their patience has been unmatched. Kudos.”
“Best customer service I've ever seen in a bank.CJ and the Branch manager solved my problem"which was my own fault" and were amazingly nice about it..I will always be with PNC.Thank you”
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“Helpful staff, some have more patience than others. Transactions are always perfectly accurate. Customer service is efficient and if the branch can't help, they direct you to the appropriate department quickly. A great place to bank.”