“Assistant branch manager super helpful . Came in at 4:30 and got all the help I needed! Got me a new card , updated my address and got me back my app access . Best service”
“Always since 1969 the nicest , knowageable and efficiently run local lender who has over time never not figured a way to help me .Once W. Fargo said NO LOAN FOR 30 DAYS . BENCHMARK WAS CALLED ON WAY HOME AND IT TOOK 1 1/2 DAYS TO GET A CHECK . I DID HAVE 6 FIGURES IN ACCOUNT 'S IN W. FARGO .???? I ALSO HAD TITLE TO 50,000 NEWER CAR . NO LOAN . CALLED BENCHMARK , THEY SAID BRING TITLE , DONE DEAL. 11/2 DAYS . POWER OF CREDIT UNIONS .”
“Great local bank, so convenient and really helpful staff. Everyone is genuinely really nice and willing to help answer any questions. I am really happy with the move over to Citadel.”
“I have to say, the service I receive at the Oak Branch is consistently excellent. The tellers, especially Ramesh, Jake, Mo, Jennifer, and Ms. Patel, are always so kind, friendly, and incredibly helpful. They go above and beyond to make sure my banking experience is smooth and pleasant. I truly appreciate the outstanding customer service they provide, and I always leave the bank feeling valued and taken care of. Thank you to all of you for being so amazing!”