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“I must apologize; Superior Credit Union is absolutely wonderful. They definitely get five stars from me I hit the wrong button last time but I want to give a shout out to April who is wonderful and Desiree is also wonderful they are the two that always wait on me and they are fantastic. Again I apologize for giving one star Superior Credit Union deserves five stars along with their tellers they're all the fantastic thank you”
“Highly recommend Diamond Credit Union especially if you get the opportunity to work with Seth or Phil Fry! Phenomenal team. I’ve done many deals with both consumer and commercial departments. Everyone goes the extra mile to get the deal done for you”
“I walked into AMHFCU few days ago re: certificates and Acct. changes. My wait time was less than 15 min. I was greeted pleasantly, with professionalism, and knowledge of banking protocols. I am a satisfied customer.”
8:30AM - 5:30PM
930 N Charlotte St, Pottstown
Credit Unions
“I took my 15 year old son in to deposit his very first paycheck today and was helped by Rachel. After taking care of the deposit she helped clear up some confusion over his new accounts as well as took the time to patiently walk him through setting up his mobile banking app that we had struggled with at home. It doesn't sound like much, but it was so refreshing to have an easy breezy business experience for once. Someone please let Rachel turn up the AC and little as a reward for excellent service! She deserves it! (It's super warm in there)”
“Wonderful and cheerful staff. Bank was immaculate. My first visit to this branch was outstanding 😁. The gentleman at the front desk was great and the young lady (whose beautiful name started with an A)was knowledgeable, informative and patient. Thank you both for outstanding service. Been with American for about 30 years. Always happy with the service, whether in person or on the phone.”
“Jodie was very nice explaining how to open a savings account. She took her time with me. Explaining everything i needed to know. I appreciate it, Very much. Thank you!”
“Heather and her staff have helped us refinance two of our vehicles and now my motorcycle. They handled everything remotely from start to finish, and made sure it was all taken care off. Not only did they save us a ton of money, but they truly treated my wife and I like family. It feels good to bank with someone you can trust and who cares about us. Thank you all for your help.”
“Since moving back here I had a lot to do with wire transfers, fraudulent charge on my account, notary of will, etc. they made everything easy to do and handled it quickly and with pleasant service”
“Always have a great experience, the staff is professional friendly and accommodating in addition to creating a feeling of financial partnerships. Molly is my girl, she is amazing! Super knowledgeable and welcoming.”
“Tri County is always a pleasure to deal with, the staff is very friendly and help. Most recently Shayla was able to assist me with a loan issue very promptly and professionally. I would highly recommend Tri County to anyone!”
“Assistant branch manager super helpful . Came in at 4:30 and got all the help I needed! Got me a new card , updated my address and got me back my app access . Best service”
“i have had great experiences banking with Trumark Credit Union, especially at the Malvern branch. Have been a customer for 15+ years. Staff is super friendly, knowledgeable, and accommodating!”
“Every visit is welcoming, friendly and helpful! The ladies here go above and beyond to make sure I'm satisfied each time I'm there. Plus this credit union is top notch in efficiency and making me feel secure about my money.”
“I was at the Limerick Branch on Nov. 12 to open Vacation account. Not only did my wife and I open the vacation account we also opened a high yield savings account as well. The young lady who assisted us was excellent. We so enjoy our accounts with American Heritage, which was carried over from Montgomery County we never even looked at any other banks.”
“Always since 1969 the nicest , knowageable and efficiently run local lender who has over time never not figured a way to help me .Once W. Fargo said NO LOAN FOR 30 DAYS . BENCHMARK WAS CALLED ON WAY HOME AND IT TOOK 1 1/2 DAYS TO GET A CHECK . I DID HAVE 6 FIGURES IN ACCOUNT 'S IN W. FARGO .???? I ALSO HAD TITLE TO 50,000 NEWER CAR . NO LOAN . CALLED BENCHMARK , THEY SAID BRING TITLE , DONE DEAL. 11/2 DAYS . POWER OF CREDIT UNIONS .”
“Sheryl Thank You so much for helping me open up an account she was extremely flexible and super friendly worked with me to open it up around my break time am so excited to start banking with TruMark THANK YOU”
“I absolutely loved my experience at this branch and want to give a huge shout out to Ramona for for assisting my husband and I with opening our account. Beautiful branch and the staff was very helpful which made the experience great! ?”
“Showed up at 1:09 teller was walking last person out and they let me in. The bank closed 10 minutes prior to that but the went out of their way to help me out! It was so great they took the time to do that for me what a great local bank. That's what you get for a local bank. Nice location off park drive 363 north. Plenty of parking around the bank. 24 hour outside ATM.”
“My husband and I went in to open new accounts at Citadel today and were so impressed! Sianya, the market manager, took wonderful care of us and explained how the credit union works and set up our new accounts and answered all of our questions. Everyone there was upbeat and very professional. It was obvious that this is a community business that has customer service as its priority. We are so happy we switched to Citadel!”
“Was greeted and taken right away by Lydia. Got the bank check that I needed to pay a subcontractor, and was on my way in 5 minutes. It is nice to interact with them. Pleasant and helpful.”
“Awsome customer service. I cannot There's recall a time when I wasn't greeted or thanked when exiting. It's so refreshing to have a place that is happy to talk and assist in person even with a simple task like depositing a check.”
“Great easy experience with Tierra and explanation of the process and what it’ll look like. Gwe and Megan were on point as well as far as getting the ball rolling. Thank you for your services!”
“I called in to the fraud department due to having issues with my debit card being declined, the fraud department advised that it was nothing on their end but maybe some type of “monetary limit”, so he transferred me to card member services. I spoke to someone name Vanessa, who to say the least lacked common knowledge within her role so I asked to speak to a supervisor. I was then cold transferred to a supervisor (she had an accent so I didn’t catch her name) who was rude and lacked knowledge as well…she then cold transferred me to members service! I was highly upset with the service I received up until that moment, but I had the absolute pleasure of speaking with AVERY!! She was knowledgeable, patient, and kind! She placed me on hold to do research and came back with a solution!!! As far as I’m concerned she should be promoted to a managerial role because she clearly has the skills! You’ll need to do better with hiring quality representatives, like Avery! She is an asset to your company because she is the only reason I decided not to close my account!”
“The staff at the Phoenixville branch (Kimberton Road) are great! Always helpful, informative and friendly. Whether by phone, email or personally you are never rushed and always treated with respect. The culture of Citadel seems to be present in other branches I have visited since joining this very efficient FCU. Highly Recommended and and easy five stars”
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“Very clean place inside, staff very friendly, great customer service, Shawn is awesome too and gives honest advice on credit, I have TD bank and bank of American and been with diamond credit since July!”