Like others are saying, I don't know WHAT has happened to this company in the past few months, but it has really gone downhill. I've been consistently shopping here for 10 years, but recently the customer service has been awful and corporate doesn't seem to care. I won't be returning unless things get better.
January 2025
The clothes are amazing too bad the in store customer service is horrible. The store mgr is rude and disrespectful .She refused to assist with an issue . I am now escalating to their corporate office
November 2024
Kenwood Ohio American eagle really does you dirty embarrassing staff so rude
