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February 2024 by Shane Mcfall
This is by far my favorite location. Super efficient, professional, courteous and cheaper than the competition by far. The one gentleman with longer hair has been here as long as I can remember. He’s the best
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February 2024 by Olivia Ray
Can someone from this location contact me? Avis is showing that my rental from this location on October 28, 2023 is still showing open in the system. Customer service is saying that someone at the branch has to close it out, but anytime I call the branch, it rolls over to customer service. The rental was under my name and my contact info is on the agreement.
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February 2024 by Afro Desia
One of the most hassle free, friendly experienced I've ever had renting a vehicle. Great location, great car, great experience.
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January 2024 by Mallika Naidu
Great staff - helpful and friendly. I rent car quite often and always get it here because I always receive a clean vehicle in great condition. And many times got upgraded car with loaded features at no extra cost.
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December 2023 by A. Suhama
Airport staff is rude, prepaid for a car arrived at 10pm and was told there was no car to sit and wait, we are older, have disabilities, 4 people in the group with 9 bags, plus a service dog, sit and wait, they couldn't even say if I would be able to get a car big enough for our stuff.
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December 2023 by Jeremy Brown
Great rental car agency ??
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October 2023 by Balfour Smith
Odd location, but the service was great.
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October 2023 by Jeff King
Staff at Stanwix Street went above and beyond to help me out of a really difficult situation on a Sunday morning. Bravo for their initiative!
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September 2023 by Michael Hackett
They gave me a dirty car two times in the same day and then told me of I was not happy with the car I had I had to take it to the airport to get it exchanged the guy that works the desk was horrible has very poor customer service skills
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July 2023 by Joni English
Do not rent from any Avis . My car was a Camry, but I had an old Malibu with a lot of problems. he gave me the old price when I left Avis, I have a new price with a extra charge for fuel and a couple of other things by mail. I spoke to Avis on the phone, no help. Anyone donate to avis to run a business. I donated an extra fee for Avis.
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July 2023 by Nic Des
Avis downtown was my overall best experience in renting a car. Literally, it took 5 minutes to pick up car and easy to return. They do not pick you up or drop you off anywhere due to low staff but make the process easy. After hours drop off is available. I could not directly reach them but able to reach an operator through the 800#. Also I only paid 324$ for a Toyota Corolla for the week and in comparison to other companies they were the best deal. I would definitely recommend over other car rental companies.
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May 2023 by udaykumar am
*** Don’t rent here*****I have booked full size car but i got pickup truck. The agent at the rental office told me to take the pickup truck and swap it at the airport and there are around 600 cars available at airport and i agreed and drove to airport. There are no cars at the air port other than pickup truck, agent gave me wrong information. Before taking the pickup truck i asked the agent to cancel the booking but the agent told me that if want to book a car some where else, it will be double the price, better to swap the car at the airport. I drove the truck to the airport, unfortunately at the airport there are no cars other than pickup truck.I booked the car to go to IAD airport, i cant use the pickup truck to keep the luggage as it was a rainy day and i asked them to cancel the booking.I drover the truck directly to airport and waited in the long queue and returned, they charged me $119.99 just for one hour (including 25 min wait time in the queue), my original booking price was just 72 for entire day.It is a bad service. *****DO NOT RENT HERE*****I WASTED 1 HOUR AND PAID5/15 - I have sent requested details but no response.
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May 2023 by Cerra Teng
I booked it on Priceline and there was no car in that location. The staff told me I had to go to the airport… other locations in down prob don’t have availability either. He mentioned that it’s common in that location…
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February 2023 by Rusty Mabry
Allen and Basbel (sp?) were real pros and helped me with a difficult situation on not being able to return a car at this location. I appreciate you guys helping me out. You saved my gameday experience. Thank you again.
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December 2022 by Marlene Parker
Great Location , Great Selection of Vehicles and Kind and Professional Staff.
