Build-A-Bear Workshop Pittsburgh allows customers to create a unique plush toy by adding outfits, sounds, and scents. A custom voice message can be recorded for an extra special touch. The store is also a place to host a PAWsome party for a birthday or other event, which includes a customized furry friend and a Special Heart ceremony. Reviews note that the people and employees can be wonderful, nice, and interactive, making children feel special. The experience is loved and considered great, with highlights like the build your own bear for your birthday deal and the pay your age program. However, some customers express that the workers are not child friendly at all, with one feeling their family was being pushed out during a visit. Another reviewer misses being able to pick out a simple animal like a giraffe or a dog, feeling the store is flooded with character toys instead.
We took our daughter to pick a new friend for her 6th birthday on Nov 1st, and it was a wonderful experience! Thank you to Soren Allen and Jason for making our daughter feel special while there was a birthday party going on and typical Saturday crowds! She loves her new friend!
October 2025
The people were absolutely wonderful made my kid feel so special gave them a hat and a sticker Allen and Rachel did a wonderful job will come back
July 2025
Great staff, very friendly and helpful. Everything is overpriced, but it is fun for the little ones.
