-
March 2024 by mike smith
Never answer there phone . , call for a hour straight.
-
November 2023 by Patricia Parsons
I have banked here for years. The service is great and I always feel like more than a number.there.
-
November 2023 by David Michaliszyn
Its 9:06 am and nobody is here to open.
-
August 2023 by Mrs.Taylor
The only thing idl about this Branch's ATM is it only gives 20's the others give smaller bills
-
April 2023 by Monica Smedley
Horrible customer service. You feel like your banking in the 1920’s.
-
August 2022 by Mark
If you need an insurance policy this is the place to go. Not so much for banking....
-
June 2022 by Jenna Giordano
I am a First Commonwealth Customer for over 10 years and I've had the pleasure of networking with Matt Stevens at the FCB Forest Hills office. Matt is always so helpful and kind and answers any questions I may have. I highly recommend Matt for any business needs!
-
June 2022 by Chris Keifer
Worst customer service.... they lie so they dont have to work....
-
May 2022 by Ian Thomas
Ashley is always so helpful and nice. Great service here
-
May 2022 by Kacy Howard
Still the worst FCB with the worst customer service.
-
February 2022 by Dave Hoffmann
Matt Stevens has been extremely helpful to me personally and my business over time. He truly cares about his customers. I highly recommend him!
-
December 2021 by Frank Asti
I’m a First Commonwealth customer. I only wanted 1 millions dollars but the ATM didn’t have it. Bummer. Great bank and great staff though!
-
October 2021 by C Mamakos
I have banked here for years and I love this bank.The convenient online options are great but what I truly appreciate the most are the kind employees that work at this branch.They are so kind and helpful that I can’t imagine banking anywhere else.I have several accounts here for both personal and business.
-
December 2019 by Chas K.
Stay clear of this bank. Fees and arrogant management won't work with you. Its all about their money they can pull out from you. I secured a business loan with First Commonwealth with the up front assurance from an officer of their bank that if I paid my loan off early with personal funds there would be no prepayment penalty of 2%. When I went to pay the loan early there are stubbornly mandating their 2% early payoff fee and won't honor what their employee promised. Went to the president and she dug her heels in and would not honor what her employee promised. She was actually quite rude . I have never been late on a payment, always honored their frequent request for personal and financial requests (big hassle) and paid 4+ years of high interest to be treated so poorly. Go to PNC they are an honorable bank that stands behind their promisses. First Commonwealth does not and will extort as much as possible from a customer. I would give them a negative five stars if possible.
-
May 2018 by Michael K.
When a family member was passing from CANCER! This bank assigned a family member to the power of attorney that was not requested to be on.. When sought to correct, this bank escalated things to the police in order to prevent correction. This attempt failed from the bank with the police because they had no right to assign anyone to a power of attorney that was not requested to be included on a power of attorney. The result was the son getting barred from the bank for life because he asked why the bank did that. The bank had no sympathy for the family member and only took actions in their own interests. Such as banning the individual for life from the bank when the person asked why they did something that they are not allowed to do (unless banks can assign anyone to anything they like First Commonwealth Bank did..), This bank is getting away with whatever they want too. The assistant manager's name was Angie out of the Delmont branch and manager's name was Wendy. Also, general manager made a further decision to close all accounts including son's business account who banked with establishment without any issue for 11 years. My name is Michael Kokolis and this is all true. This bank and all of its corporate managers where aware of the events. This bank simply protected the bank by banning the son and took actions to the local police, Delmont Pennsylvania Police Station, when the son was just trying to simply find out why, how, and what gave them the right to act in the manner that they did. And after all the bank will not stop emailing the son, for over a year, offers to do business, when the son is banned from ever doing business with them. It's really sicking. This bank has proven to the son that they can do whatever they want to him, answer no questions, and still harass him with emails inviting him to do business with the bank that has banned him form ever doing business with... Michael Kokolis (724) 771-6195
[email protected] Have all correspondents from bank and hope no one has to be treated like this again from a corporation who will cover up their mistakes and protect theirselves from their mistakes at any cost to a person. Please highly consider this review before banking or continuing to bank with First Commonwealth Bank. Establishments who have done things like this before and gotten away with will more than likely do it again and why even put yourself at such a chance. For this just happened without any warning signs, meaning there never was an issue before, and once this happened this was how they handled it.
