The service at the 1st Commonwealth at Century Square is outstanding. Nice people and very knowledgeable. The next IA powered message system is worse then awful. They have 3 options on the recording when you call: Check you account or apply for a loan or apply for a mortgage. None for : TALK TO A HUMAN BEING.
September 2025
This branch was short handed for quite some time. Phone never answered etc. They are excellent now. Great knowledgeable, friendly people. And the phone gets answered!
November 2023
I have banked here for years. The service is great and I always feel like more than a number.there.