Hill District Federal Credit Union is a small but growing financial institution that has built a strong community presence over the years. Members appreciate the friendly and courteous staff, who go above and beyond to assist with both personal and business banking needs. The credit union offers better rates on loans, such as car financing, compared to dealerships and other lenders. Customers value the quick problem resolution and the attention they receive, making them feel appreciated and well taken care of. The online banking system has been improved and is now very simple to use. Although the hours are a bit limited, members are willing to adapt. Overall, the credit union is seen as progressive, committed to growth, and trustworthy, with a long-standing reputation for excellent service in the Black Pittsburgh community.
I actually love this bank. I love that when I go in I see the same faces. And they are willing to work with you. Best banking choice I’ve made in a long time. The banking app could be better and the hours suck for someone like me. But if you call a head they will sometimes keep the doors open a little longer.
December 2023
Outstanding customer service every time! The staff is always friendly and very professional.
September 2022
Very courteous and friendly staff. They will go all out to assist their members. If they can't get your problems solved, then no other financial institution that means you well can.
