JCPenney is a well-established department store known for its wide selection of apparel, home goods, and beauty products. Located in Pittsburgh, PA, it offers kids', men's, and women's clothing, along with footwear, jewelry, and accessories. Customers appreciate the store for its great deals, especially on home items like towels and sheets. The sales team is often described as kind and helpful, enhancing the shopping experience. The store features a variety of national brands, including Adidas and Levi's, as well as private labels like Liz Claiborne and Worthington. Recently, a customer highlighted exceptional service in the beauty department, praising an employee for her knowledge and engaging personality. Many shoppers note that despite the store’s downsizing, it remains a valuable shopping destination with friendly staff and good bargains. JCPenney continues to provide quality products and a pleasant shopping atmosphere, making it a reliable choice for both everyday needs and special purchases.
Love this store. Sadly way understaffed. No one to help find items. Hopefully over holidays they will staff better.
April 2025
I was in need of a new fedora, because mine is a stitch issue. I expected to pay the whole $40, but ended up paying $6.39! It wasn’t marked as clearance, so hell yeah that’s a win.
Taylor was absolutely brilliant, professional and very sweet! Hats— well, Fedoras off to her!
January 2025
We went here for family photos. We were late and communicated such. The reminders for our appt were great. Directions were great. Photographer was great. Elevator is broken.
