JCPenney is a well-established department store known for its wide selection of apparel, home goods, and beauty products. Located in Pittsburgh, PA, it offers kids', men's, and women's clothing, along with footwear, jewelry, and accessories. Customers appreciate the store for its great deals, especially on home items like towels and sheets. The sales team is often described as kind and helpful, enhancing the shopping experience. The store features a variety of national brands, including Adidas and Levi's, as well as private labels like Liz Claiborne and Worthington. Recently, a customer highlighted exceptional service in the beauty department, praising an employee for her knowledge and engaging personality. Many shoppers note that despite the store’s downsizing, it remains a valuable shopping destination with friendly staff and good bargains. JCPenney continues to provide quality products and a pleasant shopping atmosphere, making it a reliable choice for both everyday needs and special purchases.
Went to JC Penny because I bought some shorts before I left and the lady forgot to take the security fab off my shorts. The young man took it off and while I was there was a sale. Looked around and found a pair of shoes (super comfy) and a hoodie.. Love a good hoodie.
April 2026
The staff is always helpful and kind. The store is well stocked.
September 2025
Love this store. Sadly way understaffed. No one to help find items. Hopefully over holidays they will staff better.
