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February 2024 by Taffy Cakes
I would leave five if I had more help. Today I was shopping in toys and there was this girl Max who helped me find just what I needed I had trouble explaining what I needed and yet she still found just what I needed but when I went back later to thank her and get more help I couldn't find her or anyone over there to check me out. I really wished i could have thanked her, she was so sweet and so helping.Later on though as I was checking out I was not treated with the same respect as when Max was helping me. Hopefully management sees this and realizes they need to put people in departments their personalities and expertise are meant for.
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February 2024 by christine griffin
We went to Macys furniture department Sunday evening to purchase a sofa at 6pm and we were told that they closed the cash register at 6pm because the mall closes at 6pm, but their store hours were listed as open until 7pm. Had to make a second trip out to the store to purchase sofa. If your store is closed for shopping at 6pm, update your website with that information. If store hours are listed for certain times, customers should be able to make purchases during those hours. That is why people are choosing to purchase items online. To avoid these discrepancies and inconveniences.
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February 2024 by Cynthia Skalican
Tried to return women's clothing items and they would not take them and refund saying they no longer sold those items and we saw the same blouses still on the racks for sale.
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January 2024 by Gwen Kassab
It's one of the best Macy's I've ever been in! Selection of shoes and purses was amazing!
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January 2024 by Dana Gavita
My husband was able to find a nice suit and shirts. The space was clean, could use a few more people to help customers. They have a lot of great options for whatever you need.
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January 2024 by kat eichstaedt
Found a beautiful Citizens ecowatch for a great price. The saleswoman was extremely helpful and took out the extra links for me. Everything was great!
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January 2024 by Old Creamy
Where else can you buy your kids cologne for $200 and your wife a $400 purse all while just trying to get inside the mall to go to Spencer's and pick up a black light
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January 2024 by terry plowman
Everyone was pleasant
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January 2024 by Can Derek
Macy's in this area is not a very large store. It's not a store like the big shopping malls. The employees are always very respectful. You will find the things that are not very special that you are looking for at least in common. I said it is not big, for example, if you are going to buy a suitcase, you can find Luggage brands in other Macy's, but here, limited and necessary suitcases are on display. Let's think about other products in this way. We went on a weekday. No waiting in line, secluded place. There is a cafe inside at the south entrance.
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October 2023 by James G Painter
Clean & bright. Well stocked. Name brands. Some items on sale. Easy check out. Recommend.
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September 2023 by Jennifer Drischler
The last several times I've been here in the last 6 months the temperature on the 1st floor of the store is entirely too hot. I'm not sure of the other floors but the men's department is unbearable. Im all for saving some money on A/c but it's so terrible that you want to get in the store grab your items and get out.
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September 2023 by Faye Chien
Found what I needed. Staff was very friendly.Great sales and well stocked.Restrooms were large but not very clean.
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August 2023 by M P.
I've been shopping in this store since the 1970s when I was a kid -it has changed hands many times to different companies. I have been a huge fan of Macy's and over the last 20 years have purchased most of my wardrobe here. In the last few years it has become near impossible to put any type of outfit together as nothing goes together that is apparent and most of the store is an absolute disaster. The exception is women's dresses (I did not visit anything other than women's clothing today) which is very well taken care of. It was literally shameful the condition that I saw today -the final act section was so smashed together with missing pieces everywhere and tons of things on the floor. It was so crowded with clothes that you couldn't even sort through them. Sizes in the wrong places everywhere -no rhyme or reason. I have written reviews before begging to at the very least hire a team of professional organizers to quickly help you get it together and to form a plan for maintenance. Not sure what your buyers are buying either -it is just too hard to coordinate. Easier to just go to other women retailers that I can find clothes for work -I just can't do this anymore. This disaster is not a staffing issue or customers being sloppy issue -it is a buying issue and lack of planning for anything. If there is a store manager in town, might be helpful for them to try something new as you can't sell under the current circumstances.
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August 2023 by Lisa Eagan
Their shoe department is horrible. It took me 10 minutes to find someone who worked there. She takes the shoe I wanted walks off and then I see her behind the counter ringing people up. I asked another guy for help and stated only 1 person is allowed to help you. The line to check out took forever because you had people literally trying on shoes in line because the person kept jumping to the back and then to the register. I will never get shoes here again and may never shop here again either.
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August 2023 by Jerry Wauchope
Went looking for a men's dress shirt in ivory but couldn't find one there. Plenty of other colors, just not ivory.