Macy's, founded in 1858, is a well-known department store with over 740 locations across the country and an online presence. The Macy's at Rogue Valley Mall offers a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers can find clothing, shoes, housewares, gifts, and furniture in select stores. Some reviews highlight a great product selection and helpful staff, especially with in-store pickup, which is seamless. However, others mention long wait times and frustration at the checkout counters, with staff sometimes appearing unhelpful or confused. The store is tidy and brightly lit, but some feel the staff presence is limited. Overall, Macy's provides a variety of shopping options, including discounts on sneakers and a Toys R Us section for kids.
Faye was excellent. She went the extra mile to provide personalized service. She saved us from walking all the way downstairs to process a return. She was so nice and friendly. If I had my own business I'd try to steal her away!
March 2026
I love Marcy's I found my dress for my niece's wedding dinner.
January 2026
Mohammad- was great help in the men’s department. Helped us find correct sizing in button up shirts and correct styling in dress slacks. He was patient and kind while being helpful. Much appreciated.
