Mattress Firm Shadyside is committed to providing customers with the best sleep experience. Their team of "Sleep Experts" undergo over 200 hours of training to curate personalized solutions, including mattresses, bedding, and other essentials. Customers can shop confidently with the Love Your Mattress Guarantee, which offers low prices on top brands like Sealy, Tempur-Pedic, Sleepy's, and Serta. The store also offers convenient delivery and a 120-Night Sleep Trial to ensure complete customer satisfaction. Reviewers have praised the Mattress Firm Shadyside team for their exceptional customer service. Customers have highlighted the patience and attentiveness of the staff, particularly "Sleep Expert" Nina, who helped them find the perfect mattress. The delivery process has also been praised, with customers receiving timely notifications and smooth, on-time deliveries. Overall, Mattress Firm Shadyside has earned positive reviews for its knowledgeable staff, wide selection of products, and commitment to customer satisfaction. Customers have expressed their appreciation for the personalized attention and the store's efforts to ensure they find the right mattress for their needs.
Mindy made the process of finding the right mattress easy and enjoyable. She is a delight to work with - giving advice and also letting us try the mattresses at our own pace until everything felt right. We warmly recommend her and the Shadyside store. Thank you so much for assisting us today!
November 2025
Love the service and a representative for the mattress farm. He was patient and allow me to choose the perfect mattress.
October 2025
The sales clerk was amazing and Was very understandable to my needs.
