Metro by T-Mobile provides prepaid plans and phones with friendly and helpful customer service. The staff is kind, patient, and goes above and beyond, offering excellent assistance and translation services. They help in a timely manner and look out for customers with new service. While phone stock can sometimes be an issue, the reps do what they can, even offering to ship items from other stores. Customers report delightful experiences and note that the team works to resolve problems.
Had to Wait for 3 days after getting my new cell in the mail for full service to be turned on . As to why customer service couldn't do that the 1st day beats me ! The guy in the store was nice, no line and he got it done quick.
May 2026
Best customer service and the guy in store very polite and decent ,great deals highly recommended
May 2026
Best metro pcs with great deals and lovely customer service
