Petco in Pittsburgh is a well-regarded store that offers a wide range of products and services for pets. Customers appreciate the variety of brand-name pet nutrition products and supplies available for dogs, cats, birds, small pets, fish, and reptiles, often at competitive prices. The staff is known for being helpful and friendly, providing excellent customer service, and taking the time to assist customers thoroughly. For example, one customer praised a manager who spent nearly an hour helping find the right harness for a dog and even offered a discount. The store also offers full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption, and training classes, all aimed at providing the best care for pets. Many reviews highlight positive experiences with customer service, including helpful staff who suggest solutions when items are out of stock and assist with exchanges, such as fish that didn't survive. Customers also value the store's involvement in pet adoption, mentioning that cats, ferrets, and small animals like guinea pigs are available for adoption, with some pets appearing content and well-cared-for. Overall, Petco is seen as a helpful and friendly place that strives to meet its customers' needs, making it a popular destination for pet owners seeking a variety of products and supportive services.
Nice employee. Took time to chat and ask about my dogs wrapped paw.
January 2026
Taylor at Petco was amazing! Taylor went above and beyond to help me and was incredibly knowledgeable, patient, and friendly. You can tell she genuinely cares about the animals and the customers.
January 2026
we brought our first hamster at Petco. The employees were super friendly, knowledgable and helpful. We are so happy with our little girl!
