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August 2023 by Christine Simony
Currently, I don't have a bank account, but the staff at this location assisted me anyway. Thanks again to Jim, who was extremely courteous and helpful.
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August 2023 by Felicity
Extremely rude teller! Will never go back inside this awful location!
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July 2023 by Erik S
7/27/23: (Just revised rating to one star, because I'm just that annoyed.) The branch and teller were fine. This complaint is about pnc bank in general. I opened checking and savings accounts at the end of May with a few thousand dollars in each acct. Haven't touched the accts since. Today, I went to cash two checks totalling less than $22. Pnc would not allow me to cash them because the accts were less than one year old. This is ridiculously absurd! I can see a 30 day wait period. But if there is enough money in the accts to cover the checks, there should be no wait period at all! So I had to deposit the checks and when money needed do a withdrawal. Ridiculous rule that couldn't be overridden per the teller. I cannot recommend pnc bank. I should go to Huntington Bank, it's easier to get to anyway.
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July 2023 by Marnie Sutch
This is a busy branch! With a small and knowledgeable staff, they do their best to get you in and out. They take the time to walk you through how to use your online banking app and use their atms while the tellers are very busy. Even though they are busy, when it's your time, they still extend a friendly vibe and make you feel more than just an account. Kudos to John J of the business division! He had been a great resource for my banking needs!
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July 2023 by Lisa
Worst PNC in the Pgh area!!! All the other PNC’s around are so much better !!! And that is regarding anything and every direction that you would need.
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July 2023 by Katrina C.
Jefferey double booked our follow up appointment and was not knowledgeable at the initial one. We instead got the opportunity to work with Hunter who was super nice and helpful! Had a great experience with him.
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May 2023 by narayan rimal
One star will be too much for them. Very rude teller lead, her name was Kate
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May 2023 by Kumar Dahal
Don't recommend this branch ? so sad not helpful cashier/ tailer
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May 2022 by fred rossi
The most unprofessional banking experience of a long history of banking. These people can’t help facilitate a checking account and they profess to be business bankers?
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February 2022 by Athena Brant
So my husband went in this branch to see why he couldn’t overdraw his account. He opted into the overdraft and should have been able to overdraw his account as a card holder. My husband spoke with someone and got financial advice then went to the teller after being told he was going to be able to and was not able to and got circled around like he was doing something illegal and I’m going to assume because he was racially profiled. These people treated us extremely rude we had to explain why we needed to overdraft like we were doing something wrong. When he opted into it he shouldn’t have to explain why he needs a overdraft. As a cardholder he should not have gotten this treatment. A hour was spent in this location and we still can’t see why he can’t overdraft his account.
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December 2021 by Nichole Davis
Aleah waited on me and it was for the business account. She did a great job despite the fact that she had never handled my requests there before. Friendly, thorough and fast! Much appreciated
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July 2020 by Bikash Rai
Delayed drive Thur....too much taking time for deposit cash ? terr
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June 2020 by Three Rivers Dent
If I could leave zero stars I would PNC Bank is the worst bank in Pittsburgh they are not customer driven they are corporate driven they do not care about their customers as clearly illustrated by a 10 AM opening time during a workday. Unfortunately I’ve had many other issues with them over the years and while I wish I could switch banks our government makes it extremely difficult to do so
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February 2020 by Andrew Giambattista
ATM ate my check so I go in side the call some one and said they would release some of the funds and never did I hate Pnc anymore trust me get another bank.
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January 2020 by Al Manning
I went there yo have someone show me how to deposit a check with my smart phone .branda was as nice as as anyone could be she taken the time to show me and also show me how to work the app.thank you branda that was a big help for me