PNC Bank is a well-established branch known for its attentive and knowledgeable staff. Long-time customers appreciate the personalized service they receive, particularly from team members who make them feel valued. Despite being a busy location, the staff efficiently assists customers with transactions and offers guidance on using online banking and ATMs. Even those without bank accounts have noted the courteous and helpful demeanor of the staff. While experiences may vary, many have found their interactions positive, highlighting individuals who go above and beyond to address banking needs. Overall, PNC Bank strives to deliver a friendly and supportive environment for all customers.
2 stars are for their polite nature and they are easy to get along with. The missing three stars are because they gave me the run around for a month only to tell me they can't help me. If you couldn't help me to begin with tell me rather than having me jump through hoops for a month.
May 2026
The bank teller and banker were helpful, polite, and friendly.
January 2026
Mary The bank teller did a very good job on helping me out my bank account meaning that she did good being very honest and very kind hearted and she definitely deserves to promoted operations manager because she's a very good employee
