I purchased a chair from Pottery Barn Kids, and it arrived defective. The replacement wasn't received for 6 months. They said they would issue a credit for all the hassle and terrible customer service experience, and this was never received. Terrible customer service. Stay away!!
March 2023
I waited six months (literally, to the day) only to have a delivery company show up at my house four hours outside the delivery window at seven in the evening to deliver infant furniture. I sent them away as my baby is asleep. So much for quality or service. Never again, I will shop elsewhere.
January 2023
Spammy emails. I have asked them to unsubscribe me at least five times and they keep sending them.
