Rue21 is a popular clothing store located within the Mall at Robinson that offers a great selection of reasonably priced clothes, including many deals like 2 for $5 or 2 for $10, with some items priced over $20. Customers often find the store appealing for its trendy clothes aimed at teens and young adults, as well as its perfumes and accessories. The store's atmosphere is lively, and the staff generally provides friendly and helpful customer service, greeting customers warmly and offering assistance. Employees are attentive, with some going above and beyond, such as walking through the store to find a specific item for a customer or helping with fitting rooms. However, there are moments when the staff can be overwhelmed, especially during busy times, which can lead to a less consistent experience. At times, staff members may appear tense or temporarily unavailable, but they still manage to maintain a positive attitude and make customers feel appreciated. Overall, shoppers have positive experiences, praising the helpfulness, kindness, and knowledge of the staff, as well as the store’s attractive deals and trendy clothing options. The store creates a welcoming environment for those looking for affordable, stylish clothing and accessories.
Everytime im there dayday helps me out and is always brightens your mood!
January 2026
Sometime last week, i came into this store in search of some new loungewear. This super nice employee by the name of Sammy I believe, did a phenomenal job! She took her time, had manners, and overall had great customer service. Someone needs to give Sammy a raise asap!
April 2025
This store takes me back!! Omgosh the deals inside too! The staff was also super helpful in suggestions and making sure I was finding all sizes and sales too! Will be back!
