Castle Shannon Shop 'n Save has recently undergone modernization, resulting in a clean, well-supplied store that offers frequent markdowns. The staff is generally helpful, courteous, and approachable, creating a positive shopping environment. Customers appreciate the deli team for going above and beyond, especially when preparing event trays that are professionally done and well received. Shopping experiences are often pleasant, with friendly and efficient cashiers, such as one who provided excellent service at checkout. However, the store has experienced issues, including a persistent sewage smell that lasted for weeks, making the environment unpleasant and affecting the willingness to shop there. Some customers have noted that certain items tend to be more expensive compared to other stores in the area, and there have been occasional problems with staff responsiveness, particularly during special transactions like gift card purchases. Overall, while the store has many positive aspects, such as cleanliness, helpful staff, and good product quality, issues like odors and inconsistent staff attitudes have impacted some customers’ experiences.
ANOTHER MAJOR 👍👍for TAYLOR!! Again she made my day with her beautiful smile and customer service!!
October 2025
I had a fantastic experience with Ashlyn at the checkout. She was incredibly friendly, efficient, and respectfully resolved a problem I made. my shopping trip so much more pleasant because of Ashlyn.
September 2025
Open late every day. This is a classic supermarket.