Thick Bikes is a welcoming and knowledgeable bike shop that offers a range of services for both new and experienced cyclists. Customers have had wonderful experiences purchasing bikes, receiving professional advice, and enjoying excellent after-purchase support. The staff is praised for their efficiency in tune-ups and maintenance, providing clear communication and unmatched service at great prices. Many customers noted that their tune-up was among the best they have ever had. Thick Bikes is also recognized as an inclusive space, where every employee is committed to providing real-world guidance without any elitist attitudes. The shop fosters a safe environment for all customers, including transgender individuals, and is appreciated for its friendly atmosphere and great music. Additionally, the team ensures that bikes are properly fitted for comfort, making test rides a standard part of the service. Overall, Thick Bikes is a go-to destination for bike purchases and maintenance, with a focus on customer satisfaction and expertise.
Super nice staff and quick repair, definitely coming back if I have any other bike problems!
November 2024
Came in to get my brakes fixed, they were really nice and helpful. Was done before the end of the day!
October 2024
In middle of Pittsburgh Dirty Dozen bike race, I had a mechanical problem, that I thought was going to ruin my day, but after a short stop at Thickbikes, I was back at it! I was able to complete 11 out of 13 hills! Thanks Paul and Mitch for getting me back on the road!
