About U-Haul Moving & Storage of Pittsburgh North Shore
U-Haul Moving & Storage of Pittsburgh North Shore offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. They also provide portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, and propane, along with online reservations. The majority of customer reviews for this location have been positive, with customers praising the staff's helpfulness and efficiency. Customers have noted that the employees, such as Chris, Jessi, and Jessica, were knowledgeable, courteous, and made the moving process stress-free. The location was described as convenient, and the service was fast and timely. However, one customer had a negative experience, reporting an incident with a young female employee who displayed an unprofessional attitude and behavior. The customer stated that the employee became agitated and yelled at them, even attempting to snatch the customer's credit card from another employee's hand. The manager, Shawn, was called in to address the situation, and the customer expressed their intention to contact the corporate office due to the unacceptable conduct of the employee. Overall, U-Haul Moving & Storage of Pittsburgh North Shore seems to provide a generally positive customer experience, with the exception of this isolated incident. The location's convenient services, knowledgeable staff, and efficient operations have been praised by the majority of customers.
I am so appreciative of Chris, the manager. He was so helpful patient and knowledgeable with assisting me with my unit because of him I will continue to deal with the U-Haul on Western Avenue in Pittsburgh Pennsylvania Thank You, Chris
February 2026
I absolutely love U-Haul. I was new to the North side location today and it is fabulous. Excellent customer service clean and easily accessible. Thank You ~ Uhaul ‼️😁
February 2026
Very patient, kind, and professional customer centered business. All of the people that I spoke with and had any interaction were awesome. Highly recommend this pickup/dropoff location.
