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November 2025 by jane mcdonald
worker catcalled me, i’m 16
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March 2025 by C Brown
Ok spot with a large selection of merch. Customer service needs to be better. Associates should not be on cell phones or staring off into space while customers are waiting for help.
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September 2024 by Anthony Davis
The worst of all the shoe stores I've ever been to period they close whenever they wantt to yall need to get more mature serious workers in there these young people dgaf
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March 2024 by R. Battle
The worker retrieved a pair of shoes my daughter was interested in. He handed her 1 shoe, she put it on, and tied it up. She went to put the other shoe on and we couldn't find the box with the other shoe in it. The worker had taken the box and put it behind the counter. I asked if she could try both shoes on and was told no, per store policy, you can only try 1 shoe on at a time. The female worker literally brought the other shoe and wanted the current shoe off my daughters foot first. A person can't see how both shoes feel on their feet for $120. Needless to say it was my first and last time in DTLR. I walked out. I refuse to patronize a store with such a ridiculous policy. On what planet is that okay...
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March 2024 by Tom Bom Plays!
Worst customer service. Every time I go in this store I feel so unwelcomed and immediately leave to take my business next door to Hibbett. I spent $555 today in hibbett and their customer service was amazing! Do better!!
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September 2023 by America Cruz
I went to 4 of the 5 Pittsburgh stores. The Robinson mall one, the Edgewood Plaza one, the Wharton Street one and the Highland Penn Avenue location. I can say that I had a very good experience at all of them. The Wharton Street location was exceptional and the customer service was great.
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July 2023 by Amy Mutdosch
Staff really helpful. Got a great deal on some Puma's.
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March 2023 by Kenny
All the latest brand names. Great staff.
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July 2021 by Cordaro Gaines
Terrible service
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June 2021 by Zinna Scott
Nice tennis shoe collection
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February 2021 by Happy Everyday!
SOOOOOOOOO GRATEFUL AND THANKFUL ?? Love and Light to you ?
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February 2021 by Kept See Mickens
A dope place to shop the newest styles for my son! And conveniently close!
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February 2021 by Gradie Mcclellan
Lady help daughter and I thank her for giving my baby insight
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January 2021 by Nadine Jackson
I didn't even realize this store was here. As soon as I walked in I was greeted. When I asked for help she was friendly and helpful. Taisa was my customer service representative. Not only did she just help me she went above and beyond. They didn't have a size I was looking for. So she called a number of different stores to find it. This is how customer service should be. I'll definitely be back.
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October 2020 by Sean Bane
I like the service ppl are nice but the prices are higher than normal cus the boots i bought where cheaper than the price tag said
