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“I am so impressed with this company I dont know much about computers and I was trying to buy a gaming console for my son.so I brought my son with me and he took his time to make sure my son got what he wanted and was happy with everything he went above and beyond to help my son he even installed all the anti-virus software for him and everything ill recommend this place to anyone looking for any and all computer stuff”
“Took my gaming laptop in for what I'm certain would've been a pricey total screen replacement anywhere else. Joe opened it up, meticulously cleaned & repaired everything without the need for new or overpriced parts. Even went into the software side and sped 'er up a ton.
Very much appreciate the care he took on my device. Got to see him help a few other customers and is passionate about what he does. Any future repairs I need will be going to Electric City Repairs, 100%
Excellent service, incredibly knowledgeable, precise, & took amazing care of my product. Will most certainly be back. 10/10!!”
“Took my computer to Tom at the Computer Store. He took his time and explained everything to me. Unfortunately the parts needed are no longer available . My laptop is at least 10 years old. Tom was great. I would absolutely go to him again.”
“We have used these folks for many years at our business and home and are extremely pleased with their knowledge, expertise and attitude. Gary, our main contact can fix anything computer/server wise. Greg, our backup to Gary is right up there too. Dave does a great job getting us the parts we need. All of them are tremendously cooperative and extremely pleasant to work with. Highly recommend them!”
“Best service I’ve gotten in awhile, just sold my iPhone for 510$ . fast and easy, plus rab is such a nice dude.
They don’t switch prices when they buy merchandise from anyone in person, and they don’t screw you over like other places in Wilkesbarre!! definitely stop down, either here or to Scranton. Would recommend. Fast and easy process”
“Jerry's Used Computers Run Like New. Jerry Offers Many Services Including Free Help & Parts If In Stock I Am Reminded Of The Old Maytag Washers They Were Reliable & Old Was Better Than New. Great Guy & Prices Below Any Others.”
“Shawn James Liz and Jacob and Neil Were absolutely the best. My car locked with my keys in it an hour away from home when I was aiding my client. My cell phone was in the car and everyone absolutely was there to help by using the store phone and another one suggested if I had onstar . I wasn’t sure if I did but luckily I did have it .one of these guys said after the fact that he called his grandmother to see if I could use tripl A if it didn’t work out with o star. These people at Wilkes barre store deserve a raise and 20 stars.”
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“I came to Norm’s after a failed install upgrade I attempted. Slightly frantic as I couldn’t even get it to power back on. (Maybe we are too attached to these things, eh?) They were very helpful and patient and fixed it all right up, without an appointment, I just showed up with the computer. Norm not only got it all straightened out -- and at an extremely fair price -- he was helpful in setting me up to avoid this in the future.
Highly recommended. In this day and age of declining customer service from knowledgeable folk, it always should be noted when you find an oasis of people who can still do it right.
-- Ron P”