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“Hello there! My name is Bella, and today me and my family has come here to get my sister a new phone, since hers recently broke. My mother is very inpatient and I apologized to the worker today. I'm not sure who it was, I didn't get to read the name tag. It was a female, thats all I got. Whoever you are, just know I'm apologizing on my mother's behalf of her actions. It was not your fault. You look like you're new-ish and may not have too much experience with this. No shame whatsoever. I've been here multiple times, and usually everything goes well my mother just has a temper. And today, tech issues happen. She had no right to say what she said to the worker. I hope you have a better day. Today was not your fault ❤.”
“Jason and Elijah are always willing to go the extra mile, have patience and understand the needs of each customer! I highly recommend this store to anyone looking for Verizon products!”
“John is awesome and made our phone upgrade experience for our family of 4 simple from start to finish. He is very knowledgeable and personable. Ask for JOHN! ✔️?”
“William was incredibly helpful and such a friendly and kind person. He busted his behind getting us taken care of fixing an issue that was from an entirely different store.
10/10 will recommend people to come see William for boost mobile services.”
“Jared recently helped set me up with a business line and iPad. After some confusion he continued to follow up with me to make sure it was sorted out. Big thanks to him”
“The guys in the store do great. I get very frustrated with calling in to AT&T and these guys can help with a lot of what phone support can do. I just wish they could do even more in-store.”
“The woman working that day was amazing! Such a great help getting done what I needed to have done that day fast and efficiently! Definitely was a better experience than some of the other cricket store locations I've previously been to and I've had their service for multiple years.”
“My experience it was a good experience The woman was very helpful the service was fast they help me with many questions I have because I'm not very computer friendly you know we recommend this store to all my friends”
“Tori Shilts at Greentree worked with me, trading my 4 phones from AT&T to Verizon. We had a complicating time getting our phones traded but Tori worked through it.
My experience with Tori and Verizon was outstanding she didn’t leave the store until I got everything I needed! From the moment I walked in she worked with me ! I highly recommend going to Verzion and seeing Tori”
“Chinnu is a gem! From the moment the I walked in, he was friendly and welcoming. He helped find the perfect phone for me to upgrade without any pressure. I appreciate the positive attitude and great sense of humor. The service was top-notch, and the entire process was easy. Highly recommended! He definitely needs a Raise.”
“Please know your employee Ben Archinald was a tremendous help to us today. We had to get new phones and he was so helpful to us during the process. So friendly, so patient and so informative to us who knew nothing about how to do anything pertaining to this process. It is a comfort to know he will be available if we have any questions in the future. So very, very pleased with the service today.”
“I was getting an error message on the metroPCS site when trying to switch to a new phone. I thought I was screwed, but went into the store anyway. The 2 guys working there figured it out pretty quickly & I got to keep my old plan! They were helping a few other people at the same time & they were very patient & kind to everyone.”
“Megan went over and beyond helping me. I would recommend Verizon to anyone looking for a great place to. Thank you Megan Fry for all you did to help me get a good deal.”
“I came here to pay my phone bill chinnu gave me a good deal to upgrade my phone and helped me to transfer all the data from old phone, he is amazing, thanks again”
“Had a very positive experience today at this Verizon store. Jacob was friendly, patient and knowledgeable. Took good care of me in upgrading to a new cell phone as well as changing over all my services to them. I enjoyed working with him and appreciated his calm demeanor as I am always a little nervous when dealing with technology...lol! Thank you Jacob for everything!”
“Had an iPhone 14 repaired here. Took less than an hour to fix it. Excellent service, great customer service and fantastic communication. Definitely recommend this place if you need your phone fixed.”
“My experience at the AT&T Store at the Waterfront in Pittsburgh. PA,:
Makaila was very committed to identifying and solving my issues. This staff person is a gem! I hope she is or becomes a leader to oversee/train/coach service providers to treat costumers well. I love the treatment and service I received!!”
“I just really enjoyed having a nice human experience with someone who was very humble and very real. I felt like I could easily have a drink and a casual conversation with Sam about anything at all. Refreshing, albeit brief, experience.”
“Stopped in the store to ask for assistance. Chris, the store manager was extremely helpful. He was so kind and professional. He helped “save the day”! Thank you Chris.”
“Excellent customer service the representative was friendly and efficient. I would recommend this location. He is professional and very helpful. Thank you for being so kind.”
“This google review is for Shawn at 5905 Penn Avenue in referenced to his great tenacious customer service and support! I suggest recommendations for upper management position and/or above because of his guaranteed superb service!!!”
“I arrived at exactly 10am the doors was open. Sales lady attitude personality and smile was beautiful.
The help service she gave to me was definitely a reason for me to now on have the EastLiberty pa. Store the store of choice. East Libert 2/10/26 @10am store rep: Ms.Ava.”
“Thanks Vj expertise and outstanding service. The entire process was smooth,efficient and enjoyable.highly recommended vj.he advised me to buy a good phone on my wife's birthday and said that a good phone costs less money.he is genius.”
“I am a T-Mobile home internet customer of 3 years and my original Gateway recently broke. Initially I went to another T-Mobile store where I was told that I would have to wait one month for a new Gateway to arrive because it was on backorder. Obviously, I did not want to be without internet for a month so I went to the Bridgeville store for a second opinion.
I explained the situation to Kiko, who listened closely and immediately proposed a solution to my dilemma. Less than an hour later I was on my way home with a new Gateway and no extra expenses out of my pocket. I had internet service again that night.
I highly recommend working with the Bridgeville store in general, and Kiko specifically. She is kind, caring, and smart, which is a great combination for anyone and not always easy to find in the world of tech support. She made what had been a frustrating situation instantly better and made a point of leaving me with her personal number in case I ran into any additional problems and needed to follow up with her. I cannot say enough good things about working with her.”
10AM - 7PM
355 Fifth Ave, Pittsburgh
Mobile Phones
“I unfortunately forgot the employees name, but the man working by himself yesterday (October 1st) at the liberty ave location was amazing. He helped me get exactly what I wanted and made the process as seamless as possible. He deserves to be commended for delivering the best customer service experience I have had at a Verizon store to date.”
“I love Boost Mobile store on Liberty Ave. In Bloomfied. They work with you on what ever you need . Explain and take time with you . Always there in person. I like that!”
“Devin was very helpful when me and my husband went to the Brentwood store to purchase new phones. He explained our options as far as phones and showed us the different functions of them. He told us do not hesitate to come back if we needed any further help. I would definitely recommend him. Very knoledgeable.”
“Am I I'm going to give you benefit of the doubt I do not trust you not because of the past things that you have done but when you deny unfair treatment towards your consumers that's un-american.”
“Came here to pay my phone bill but got upgraded to a new phone in very reasonable price. Bhupen the store representative who was working at the store was great in communication n is very friendly.
Loving ing my new IPhone 15”
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“I visited the Metro branch today because my phone had broken this morning. Inside, I met a man named Ali. He offered me a great deal: a free phone in exchange for simply paying the monthly bill. He was incredibly helpful and patient with me, providing detailed information and a thorough explanation regarding the monthly billing. I believe this was the best experience I have ever had with an employee at a telecommunications company. Thank you, Ali, for your assistance.”