Extra Space Storage on Chemical Road in Plymouth Meeting offers a large selection of clean, well-maintained, and secure storage units. The facility features drive-up access, climate-controlled units, electronic gate access, and a covered loading bay. The rental process is described as quick, easy, seamless, honest, and straightforward by many customers, with staff noted as being helpful, knowledgeable, responsive, and providing excellent and exceptional customer service. The location is praised for being safe, very large, with convenient freeway access. However, some customers express concerns about pricing, stating that advertised prices can be misleading due to additional fees and taxes, resulting in final costs significantly higher than initially indicated. The website is also cited as not user-friendly and difficult to navigate. Despite these criticisms regarding online information and pricing transparency, the physical facility and the service provided by the on-site staff receive strong recommendations from multiple reviewers.
Great experience with Extra Space Storage! My items were safe and secure, especially with the climate-controlled units. Tom and the team were responsive and helpful, and the facility was always clean and well maintained. Highly recommend the Plymouth Meeting location!
June 2026
Having had such a wonderful experience previously renting from this facility, it was the obvious choice to return again for my storage needs. Tom was super helpful and responsive in answering my questions and worked with me to facilitate my rental process. Great customer service, would highly recommend!
June 2026
Excellent service, prompt, professional and skilled!
