Ann Taylor Factory Store is a nice store located in the Philadelphia Premium Outlets. It has a good clothing line for women, with a huge clearance section and all good quality merchandise. The store is maintained well, though sometimes merchandise is missing. The checkout lanes are usually super fast and the checkout person is friendly, but service can be slow and inattentive at times. Staff are professional and understanding. Prices are moderate to high, but sales offer good deals. A rewards account provides a percentage discount.
A nice store usually but a lot of merchandise was.missing as well as customer service. Check out was painstakingly slow as no one was paying attention to their customers! Hopefully they restock the store before end of summer!
January 2025
All of my visits are very easy and fast thanks to the girl named Tae. Tae is always very professional and understanding about my needs and wants. Unlike other people in other stores Tae will answer every one of my questions no problem. If anyone in there gets promoted it should be her.
June 2024
Maria has been really helpful during the process..she is the best!
