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“I don’t have words to even come close to what a joy it is to shop here! The sales people are all so nice. The customer service is beyond wonderful! Plenty of options for clothing and well organized and clean. Thank you for a pleasant experience always!”
“Visiting family for the holidays and I stopped into the casual xl outside to get some new jeans. The worker in the store Erica was very polite and helpful from start to finish . i ended up getting 2 pairs of jeans and a t-shirt . i Will definitely stop back next year when I'm in town.”
10AM - 9PM
18 Lightcap Rd #1173, Pottstown
Shoe Stores
“James was very patient answered all my questions and they were nice enough to hold some merchandise till I picked it up.The prices are unbelievable.I would highly recommend it”
“Great vans store with a big selection. This is my goto vans store. Shop here all the time. Staff is super friendly and helpful. Andrew and Ryan helped me out last time I was in and they were both great and a huge help. Awesome customer service. Thank you again!!”
“Stopped in on a whim the other day with my 3 toddlers and the sales associate was so patient and helpful. He sized my kids’ feet and gave great recommendations. My kids all love the new shoes they picked out.”
“Usually I can't find a shoe that fits my oddly shaped foot, but this last time I bought 2 pair with their buy 1 and get 50% off on the second purchase special.”
10AM - 9PM
18 Lightcap Rd Ste 733, Pottstown
Shoe Stores
“Customer service was 10/10! I needed steel-toe boots last-minute for work and this was the only store in a 10-mile radius that carried them AND in sizes that fit a woman’s 8.5 foot. The staff member who helped me (I never caught his name) was incredibly knowledgeable about the shoes and their stock history. Absolute lifesaver of a store and staff.”
“I was surprised by how many great options I had to choose from. This location has nice looking, and maybe most important, very comfortable shoes that are casual but also classy. I also have to mention the two staff that assisted with my shopping were friendly and very helpful. Prices are great as well. I couldn't be happier with my experience. Thanks!”
“I always appreciate the knowledgeable and professional service from the store manager- Steven Woodson. His store is always organized and staff attentive and helpful. Hard to find good service with good product anymore- but not at Johnston & Murphy’s Premium Outlet store with Steven.”
“The two sales people were incredibly helpful in assisting my husband in finding the right show for his very wide foot. I was really impressed at the customer service.”
10AM - 9PM
18 Lightcap Rd #1007, Pottstown
Shoe Stores
“I stopped into UGG and had such a great experience thanks to Noah. He was extremely approachable and made the whole process feel easy from start to finish. Instead of rushing me, he really paid attention to what I needed and offered suggestions that actually fit my style and comfort.
What I appreciated most was how thorough he was…he broke down the differences between options, helped with sizing, and made sure everything felt right before I decided. You can tell he genuinely cares about giving customers a great experience, not just making a sale.
Noah is professional, knowledgeable, and has such a positive attitude. It’s rare to come across service like that, and it definitely made a lasting impression. I’ll absolutely be coming back because of him! I might end up buying everything in store lol. He styled me so well.
Thank You Noah! You’re the best!”
“I wear a shoe size 14 but sometimes I might have to go up a couple a sizes to get a shoe that fits right .. They were very helpful in helping me an nice about digging out the shoes to show me what they had in stock to choose from .. The store is well stocked for the whole family needs. It's very clean an organized a great place to shop.”
10AM - 9PM
18 Lightcap Rd Unit 1291, Pottstown
Shoe Stores
“Usually I can't find a shoe that fits my oddly shaped foot, but this last time I bought 2 pair with their buy 1 and get 50% off on the second purchase special.”
“Just shopped at Carters on Black Friday. The place was packed, but the friendly employees and great deals made it much easier! Devan especially was SO helpful and friendly!!”
“I always appreciate the knowledgeable and professional service from the store manager- Steven Woodson. His store is always organized and staff attentive and helpful. Hard to find good service with good product anymore- but not at Johnston & Murphy’s Premium Outlet store with Steven.”
“A very friendly store! The selection is excellent and the shop is extremely clean. The staff are incredibly kind—Nicole, Brian, and Jason have always been so helpful, accurately guiding me to exactly what I'm looking for each time, making every shopping experience enjoyable. I hope all stores can take them as an example!”
“It's a smaller location, but it's jam packed with good stuff inside as long as you take your time and look. Great regular price selection, but a large clearance/reduced price section as well. Great place to get pieces for work.”
“All of my visits are very easy and fast thanks to the girl named Tae. Tae is always very professional and understanding about my needs and wants. Unlike other people in other stores Tae will answer every one of my questions no problem. If anyone in there gets promoted it should be her.”
“This Converse outlet located in the Philadelphia premium outlet mall is very convenient to walk to the parking lot. They do have lot of collection of shoes and clothing. We liked the options for Shoes. There are lot of items to choose from, and coupons are available in the app and as well as VIP membership with the Simon outlet mall app.
The staff is friendly and willing to assist. We liked this shop, and prices are reasonable compared to regular stores.”
“I visited your Philadelphia Premium Outlet Mall store and was quite pleased. With the assistance of Alex, I was able to find exactly what my grandson's wanted and the prices were fantastic! Thank you, again, Alex!”
“The one guy working here was super helpful, understood exactly what I needed and guided me to a few pairs that fit what I needed. Chill vibe as well. Will be back for future shoe needs.”
“The staff here is just awesome. I am super picky when it comes to my running gear and usually purchase online. I do a lot of returns here, because of this and even though I know I am a total burden, they always treat me well and are super friendly. Thanks for everything you guys do!”
“Always great service when I walk in. Greeted by employees and always informed on the new styles. Store layout is amazing. Product are always up to date. Will always recommend people to shop here!”
10AM - 9PM
18 Lightcap Rd, Pottstown
Shoe Stores
“Came in the other day to check out some sneakers and found some great deals. Miles the employee on shift was very helpful to help me find a good deal on a gift for my Gf and even a nice shirt for me as well. Plus while I was there there were also a few other customers there that he made sure to show just as much attention to as well. Great service and awesome selection here if you at the outlets definitely check it out and say hi to Miles your sure to be greeted with a smile.”
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“Very knowledgeable and friendly folks. Gait analysis, professional sizing, advice - plus an invitation to a local weekly running group! I’m glad to support this small business where they clearly know their stuff.”