The Columbia Factory Store offers a wide selection of high-quality, durable Columbia clothing and accessories. Customers praise the store's warm and comfortable coats that last for years, as well as the great sales and the ability to try on items before purchase. However, the store can get quite busy at times, and customers are advised to be patient and avoid crowding. The store's service is generally good, with issues quickly rectified, though there have been some instances of incorrect pricing or security tags left on items. The store's sizing can be inconsistent, with some customers finding the smaller sizes to fit true to size, while others have had trouble finding their desired size in-store. Overall, the Columbia Factory Store offers a wide selection of high-quality products at competitive prices, making it a popular choice for Columbia enthusiasts.
A very friendly store! The selection is excellent and the shop is extremely clean. The staff are incredibly kind—Nicole, Brian, and Jason have always been so helpful, accurately guiding me to exactly what I'm looking for each time, making every shopping experience enjoyable. I hope all stores can take them as an example!
October 2025
We had a wonderful experience here. The staff was incredibly kind and helpful. We were trying to find a size for my daughter and they went above and beyond to help, and be encouraging! Best staff experience ive had in a store in a very long time!!
August 2025
Excellent selection and a rarity now / very helpful staff!
