“Honestly, I had a pretty poor experience here when a truck rental reservation was cancelled by the store last minute. Customer service desk was not particularly helpful. However, Sean (a manager of some sort) worked his hardest to find us a suitable resolution. He went above and beyond in calling other stores to get us a truck rental. Good service and commitment to your work deserves to be appreciated.”
“I want to leave a positive review for your store in regards to the outstanding service I received. Brian Raab- provided outstanding customer service and knowledge in regards to an issue I had with an appliance order. He was very compassionate and understanding. What an amazing asset to your company to have such an awesome employee. Good job Home Depot!! ❤️”
6:00 AM - 10:00 PM
1136 Town Square Rd, Pottstown
Hardware Stores
“Was only in here for a brief moment as I knew what I needed and was on a mission, however I had a good experience. The store was clean and organized. I didn't have any interactions with employees, but saw them interacting with other customers and it seemed to be going well. I used the self checkout and the process was painless.”
“I talked to Bill and explained to him what I was trying to do. He listened patiently, shared his expertise then walked me through what I needed to get my project done. He gained a loyal customer out of me and I will also recommend others as well!”
“Found what we were looking for but needed help getting product from the top shelf and could not find anyone available to help so we used the rolling steps ourselves. Not a problem because it was quicker than waiting around for staff to become available.”
“I can’t say enough good things about the Harbor Freight in Pottstown! This store has come a long way since opening five years ago, greatly improved since opening in late 2020, and truly deserves a 5-star rating now. The improvements are noticeable— organization, a wider selection of tools, generally speaking they keep everything well stocked, and a much-improved shopping experience overall. The current staff is friendly, knowledgeable, and always ready to help you find what you need. Having a local Harbor Freight has been a game-changer for DIYers and professionals alike in the Pottstown area—no more long drives to Downingtown (which is also great, just far) for quality tools at unbeatable prices.”