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“I just want to say thank you, especially to Melvin for his 5-star service in getting us all set up and squared away. This is a very helpful and friendly Cricket location!”
“At the time I first went in it wasn't busy he help right away but I had to back and he was waiting on another customer but excused himself cams over and helped me had done In 5 minutes and I thanked him and went right back to help the customer he was waiting on they very understanding”
“Tony IS the store! Seriously, this man goes above & beyond everything for every one of his costumers. Friendly, knowledgeable & just all in all a great guy. Give this man a raise Metro!! We love you, Tony!!!”
“Had a great experience with Duane. Was very helpful in getting me the right plan and saving me money. Had to go back for something that ATT did and he was able to resolve it and some of my other issues quickly. Great personality. Remembered who I was and my family that came in without me. Highly recommend working with Duane.”
“I had a great experience with Sia, a wonderful customer service associate who work there,
He is very helpful, professional and very respectful, Don't hesitate to do business with him!!”
“I had the biggest headache trying to get my phone upgraded over the weekend. And even though it didn't get done over the weekend like I had planned, the folks at this store in particular are S-Tier. We were having issues with my account due to an open insurance claim (which was were unaware of at first). But these guys went above and beyond trying to help me out. I went into the store 2 days in a row trying to get this upgrade done. The phone I was looking at was the last one they had in stock. They held it for me. Even offered to hold it an additional week as I want going to be able to get back to this store until next weekend. They made calls to customer service on my behalf and even opened up a story ticket to try and get the issue on my account resolved faster. If I had the ability to, is take these guys out to dinner to thank them all for their help and patience. This store is A 10 out of 10. If you need anything T-Mobile, this is the store you want to use. Ultimately I wound up going to another store this week to finish the upgrade. But all the employees at this store deserve an award for absolutely outstanding customer care.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I was used to going to the CPR in King of Prussia and was rerouted to the Pottstown locale and was honestly a tad skeptic....skeptism that was laid to rest early......
Dropped my phone, and it decided to stop working....this dude at CPR, Dylan brought my phone back to life with the help of a new battery.
Then less than a moth later, my phone stops working, into CPR I go and outlook doesn't look good but Dylan does it again.....brought it back to life.
Great customer service, knowledgeable staff and the turnaround time is reasonable as well.
This spot has earned my respect and will be returning for further device servicing needs.”