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“We’ve had a great experience working with our financial advisor, Taylor. From the beginning, he took the time to really understand our goals and priorities. His guidance has always been clear, thoughtful, and tailored to our situation and we are very grateful for his experience and expertise!”
“This is not a bank, folks. So don’t expect cash transactions. Sheesh. I visit this office at least once a month to deposit money using CHECKS. Transactions are always handled quickly and accurately.I have several accounts. My advisor at this particular office has always taken the time to explain various options to me and complete purchases quickly. If you are upset about losing money, perhaps you should consider lower risk investments.”
“I recently lost my wallet and began the grueling process of replacing my cards. I walked into PNC and stood in a line full of elderly people and turned to walk out when Ms Hatchett stepped out her office to help expedite things. Kind words and a smiling face made this process more doable, so thank you!”
“I always have the best experience at this location!! My day always get better whenever Shannon is working. She always has the best nails and attitude! All the people there are amazing and work so hard and are so sweet!!”
“My experience at this branch was the opposite from all the negative reviews. I met with Clayton for a personal loan and it was a wonderful experience. He was friendly, professional, down-to-earth, and did what was necessary to finalize the loan. I was greeted by the tellers upon arrival in a friendly and welcoming manner. I've been baking with PNC for 18 years. I'm proud to be a customer.”
“Somaly was extremely welcoming, greeted us with a warm smile and ensured all my queries are answered. Surprisingly, she was present at the reception to welcome us but she was also handling my request as a teller. She went above & beyond, definitely a great employee at PNC.
Would visit again!”
“First time walking in this office and was very impressed with the professionalism and dress code of the employees at this location. Reminded me of banking in the 1970s. Can't believe all the negative posts that I read. Keep up the good work ?”
“I walked in this afternoon and had the pleasure of working with Mary. She expressed she does not usually work at the Newtown Square office, but she was nothing but kind, helpful, and hard working. I hope PNC appreciates the type of employee they have in Mary!”
“All the staff here are really nice, even when met with a rude lady who jumped the line and was yelling at them. Our wait was really long for it being so quiet, but besides that everyone was helpful and kind.”
“I stopped in this branch when visiting Philadelphia recently and the staff was phenomenal! So friendly with a tremendous amount of experience and knowledge. Chuck, these employees are outstanding "assets" to your firm!”
“Ask for Jennifer,She has been such a great help.She showed me how I could save and pay for my sons college.We reviewed the many options PNC had to offer.I know live in Florida but when I visit Philly I stop by to see Jennifer to make sure my accounts are good.”
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“I would give more than 5 stars if I could. My mom and I were in today and we needed help opening an Estate account, from the minute we walked in we were greeted by Hami and he right away went and got someone to help us. When I say Annette went above and beyond for us, she was so helpful, so empathetic, and truly one of the nicest , caring, professional individual s we have ever dealt with. We are so grateful to her and appreciate everything that she did for us. She had the patience of a Saint, answered all of our questions, showed so much compassion, and took care of everything for us. You just don’t see such amazing customer service like Annette showed us today.
Thank you SO much, Annette:)”