“I don’t know where to start. I was having such a rough night going to 4 different WU locations, with all systems down and no help from a single associate at prior stores. I called this location to see if western union was up and running, Susan sweetly answered the phone to check for me and told me yes. I drive 20 mins to the prospect park location & immediately upon walking in Susan asked me if I was there for western union, walked me over to the phone and kindly helped me get started. On top of that, when it didn’t work at first she took efforts into her own hands and helped me further until it did, I could’ve cried from pure relief and happiness. Emmy was also working and helped me locate the tracking number without me even having to ask. As someone who has worked in customer service for 15 years I recognize when I receive great service and I absolutely commend Susan and Emmy for their efforts and could not be more appreciative. I will be back to this location & recommend to all my friends and family! I’ve already shared this story tonight alone. SUSAN and EMMY THANK YOU so much for your kindness tonight, you have no idea how much I needed it.”
“No really big issues with this cvs just the parking is very limited. Also not sure why it's only a left hand turn out of the parking lot when you're leaving the pharmacy way.”
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“I don’t know where to start. I was having such a rough night going to 4 different WU locations, with all systems down and no help from a single associate at prior stores. I called this location to see if western union was up and running, Susan sweetly answered the phone to check for me and told me yes. I drive 20 mins to the prospect park location & immediately upon walking in Susan asked me if I was there for western union, walked me over to the phone and kindly helped me get started. On top of that, when it didn’t work at first she took efforts into her own hands and helped me further until it did, I could’ve cried from pure relief and happiness. Emmy was also working and helped me locate the tracking number without me even having to ask. As someone who has worked in customer service for 15 years I recognize when I receive great service and I absolutely commend Susan and Emmy for their efforts and could not be more appreciative. I will be back to this location & recommend to all my friends and family! I’ve already shared this story tonight alone. SUSAN and EMMY THANK YOU so much for your kindness tonight, you have no idea how much I needed it.”