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“Kind and efficient shipping center. Shipping labels can be emailed and printed for customers saving time and money if you do not own your own printer. Easy street parking for a quick in-and-out visit. I've rarely had to wait. When I do, the lines are way shorter than other shipping centers.”
“Kevin in the Marketing Department deserves a 10+ for his outstanding customer service! He consistently goes above and beyond by remembering customers by name, paying close attention to every detail, and ensuring orders are printed and ready for pickup—often within an hour or even sooner.
I gladly travel out of my way to come here because I know the service and quality will be exceptional every single time. Kevin’s professionalism, efficiency, and genuinely friendly personality make every interaction a great experience.
Thank you, Kevin, for all the hard work you put in and for always being so welcoming and helpful. Your dedication does not go unnoticed and is truly appreciated!”
“The young woman who assisted me with printing some handouts for a club on our college campus was extremely helpful. She did awesome! It’s nice to go into a store and have a need and someone is an expert at what they are doing and can give the customer a great experience.”
“I love this amazing post office! They have a great selection of priority mail boxes on display and available at all times. The thoughtfulness of the staff even includes "Sharpie" markers available for use. The staff are genuinely helpful. It is never crowded, and no other post office comes close, especially if you need just the right box for shipping.”
“Today, I observed employee Susan of Willow Street go the extra mile in helping an elderly customer who physically only had one hand. The other employee Susan who is temporarily helping at Willow Street was friendly and informative when helping me. I have always received great service at this post office which I visit 1or 2 times a week.”
“In contrast to some of the grumps writing reviews on here, I think that this is the best post-office south of Lancaster. Always pleasant and efficient. They don't waste time. You get what you need--quickly.”
“i don’t really leave reviews but i run a small business where i frequent this post office and drop off a large amount of packages (filling a big bin or more) weekly. the employees are always so kind and never make me feel bad (even though i do feel bad haha) and i’ve never had any issues with mail getting lost. just wanted to thank them because it’s appreciated <3”
“I don't see all the fuss, they do their job and they do it well. They've always been courteous to me and I've never had an issue here. I've even asked for some unique requests and they've always complied. Same cannot be said for a lot of other places.”
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“I love Cindy at Lancaster post office. It's location was impeccable centrally across from Lancaster police office....I highly recommended for them to have performing arts ....mantra”