The UPS Store #2450 in Willow Street is a locally owned and operated business that offers a variety of services, including packing, shipping, printing, notary, shredding, and faxing. Customers have praised the store for its knowledgeable and patient staff who provide excellent customer service. Many appreciate the convenience of the self-return kiosk for quick and easy Amazon returns, even when the store is busy. The office manager has been recognized for their helpfulness and support, especially with complex printing projects. Overall, The UPS Store is known for its courteous service and ability to meet urgent needs, making it a reliable choice for both everyday tasks and special projects. Visitors are encouraged to stop by and experience the helpful atmosphere.
The employees are helpful and kind. And when I need it, the return station is easy to use as well.
January 2026
I bring items to this location to be shipped often and all of the employees but one have always been great to me. One older gentleman up front always seems condescending and reluctant/annoyed to have to help. It’s really not that hard of a job to be willing to help somebody. Trust me, I’d rather not be there either.
December 2025
They are always very professional and efficient and friendly at the Willow Street UPS store. And they offer so many services besides shipping.
