Hertz Car Rental - Reading - Lancaster HLE

Car Rental
Hours: Hertz Car Rental - Reading - Lancaster HLE is highly praised for its friendly and helpful staff. Customers often mention the team members, including Stephanie and Josh, for going above and beyond to assist with their needs. Stephanie, in particular, is recognized for her outstanding customer service, genuine care, and ability to solve problems efficiently. Josh is appreciated for his professionalism and willingness to help, especially during emergencies like a car breakdown. The location offers a wide selection of vehicles, including luxury and sports cars, SUVs, EVs, vans, and trucks, making it convenient for various rental needs. Customers find the process easy and straightforward, especially when renting through Uber or for short trips, such as a drive to New York. Despite some minor issues relating to the rental system’s payment options—specifically, the inability to use Chime or CashApp cards for incidentals deposits—staff members remain helpful and accommodating. Overall, the team’s dedication and positive attitude create a great rental experience, with many customers rating their service highly and recommending this location. The staff’s professionalism and genuine care stand out as key factors that make Hertz Reading a trusted choice for car rentals.

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1. Reading, Pennsylvania