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June 2023 by Pablo Nieves
I've been a customer for over 10 yrs with metro pcs and last week I saw I was due for a free upgrade and it was time for a new phone so I go here and check for my free upgrade and one of the employees named ceaser told me I had to pay over $250 for 1 phone which the plan I have with my wife we got 2 phones for $120 so please tell me how is this a free upgrade and how is this looking out for your loyal customers? I'm looking for another phone company because of this..
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June 2023 by Eve N
I use to love going to pick out a new phone, ear buds or just some accessories... This place used to be a good spot. But as of recently I wouldn't recommend it to anyone. The gentleman that was assisting us didn't know much about anything. He tried up selling the ish out of us. I have been with Metro for about 8 years but I'm starting to actually think it's time to switch it up. I will never set for in this one though. That's for sure.
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September 2022 by Shari Mcmurren
After traveling 8 miles to get there they were no help. They told me I have to call and get a representative to switch there phone. I am a senior citizen with there phone products that they sold me and I got friendly run around. Not very good customer service or support.
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July 2022 by Kirsten Terefenko
They wanted to charge me almost $400 for something that costed me less than $200 at a different location.
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December 2021 by Miguel Perez
They have helped me with my phone ? there the best thing ever for me. Thank you
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September 2021 by Emmanuel Guzman
Great people working here ? ? ?
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August 2021 by jun otero
They sell you used & stolen phones as if there new
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May 2021 by Arlene Baez
Of all the metro pcs i have called or been to this is the one thats always so helpful..they fix everything i need done. They are kind and respectful..they take the time to listen to what im saying and are very helpful..
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April 2021 by Marisol Luyando
(Translated by Google) I am a fan of Metro by T-Mobile I love your cell phones good attention and good service thanks Metro by T-Mobile(Original)Yo fanática de Metro by T-Mobile me encanta sus celulares buena atención y buen servicio gracias Metro by T-Mobile
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July 2020 by melissa groff
Excellent customer service !! Employee was very knowledgeable and personable! Best cell phone plans for families
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June 2020 by Dinorah Morales
Staff is rude never going to this one again
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October 2018 by Taxi Services
They got me a phone that was perfect. The workers there always hook me up with a good deal
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October 2018 by Maddison Smith
the guys are really honest and always fix any cell phone problems I have
