Metro by T-Mobile provides very good customer service with a hospitable and knowledgeable staff. The store is very organized. Customers report receiving great help with switching or upgrading phones and solving problems, even in slightly complicated situations. The staff handles issues well and people feel confident they will be taken care of. Specific employees are noted for being kind and getting customers the right help, leading to strong recommendations for the store.
Lisa is amazing she helps me always when i.need it a amazing store
July 2025
That ladie there is always with bad adritud..and talkin bad to the peoples
May 2025
Got some great help switching my phone out tonight. I was slightly complicated but the chick handle it well considering the rep she had to call for assistance wasn't giving her proper info.