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“Matt at the TCC Verison store in Shrewsbury was so very helpful! He found a great deal for me so I could buy a new phone without a substantial increase in my monthly charges. He also saved me money by pointing out how my daughter and I could save by using family plans. Thanks to Matt, switching out my phone was a very good experience.”
“Mr. Aaron Williams did a phenomenal job with me today. I am so excited I came into the store with only a few questions, and he was able to help me out with the home Internet. I am a static of how wonderful of a job he did. Please keep him here forever and ever. I will be a returning customer. Thank you.”
“Our router took a dump after trying to change password.
Went into store and were given a brand new unit, different from the 1st. Very pleased with the service in store.”
“Wait, very short. Alley was very helpful and informative. She didn't try to upsell us, which i appreciated. We knew the price plan before going in, and she helped us with it. Really love my new phone.”
“I’ve recently converted from a different provider to T-Mobile by purchasing an iPad Air 13. Everyone in this store has been nothing but a 10 out of 5!!! Every single question of mine has been answered expertly and with respect. Everyone has gone above and beyond the limits of assistance helping me with every single issue. I totally enjoy being in this store!”
“If they could explain my new phone , and I understand it Excellent all around. Also noticed great team work . Over the years I have and family have visited several T mobile stores. This one a keeper”
“3 yrs ago I waited 30 minutes while 3 employees and a manager pretended to be busy and ignored me. One employee chatted with an elderly couple the entire time about their farm, the weather & they didn't buy anything. I was there with $$$ to upgrade to the latest iPhone! I finally left. I just checked out the store, and the new management and crew is a welcome improvement!”
“Only been in here a couple times but each time I was received within a short amount of time. The employees seen to be pretty knowledgeable about any of the problems I have had and were able to solve them fairly quickly.”
“Equipment was upgraded so I went to the store to return old equipment and exchange TV remote. Greeter was very pleasant. She took care of me immediately. I was in and out in no time”
“This location is wonderful compared other nearby locations. Best location in York! Yousef was super knowledgeable and helped us set up our new iPhone even though we bought it at another Verizon location (at which they told us they were too busy to help us set it up but charged us a set up fee anyway)”
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“Matt is the best and will follow him to what ever location he is at. He is honest and always answers all my questions. He is an asset to Verizon and hope you appreciate him!”