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“Sunday morning great experience. The store was kind of busy and we were not aware we should have made an appointment. Nick L. Did a great job managing the appointments and the walk-in traffic. He was extremely professional and hit us everything we needed and more than we expected. Great customer service and product knowledge. We left to the store 100% satisfied with our experience. Thanks again Nick”
“Courtney and Abigail were soooo much help. They helped me transfer everything I needed, which was a big fear I had of losing my pictures and messages. I cant thank them enough. I highly recommend both women to help your needs as a consumer.”
“Our router took a dump after trying to change password.
Went into store and were given a brand new unit, different from the 1st. Very pleased with the service in store.”
“Wait, very short. Alley was very helpful and informative. She didn't try to upsell us, which i appreciated. We knew the price plan before going in, and she helped us with it. Really love my new phone.”
“Double Dog is the best option for me.. Support has always been great. I am in a very rural valley and my options are limited. They were very helpful with the install to give me the best internet option available for my location. Anytime I have called (which is not often) support is always prompt and I am back up an running. I highly recommend them!”
“I’ve recently converted from a different provider to T-Mobile by purchasing an iPad Air 13. Everyone in this store has been nothing but a 10 out of 5!!! Every single question of mine has been answered expertly and with respect. Everyone has gone above and beyond the limits of assistance helping me with every single issue. I totally enjoy being in this store!”
“Went in with Sim issues and the team here treated me great amd kept me in the loop with what my options were and what they were doing to try and fix. Left with my phone working perfect. Awesome service.”
“If they could explain my new phone , and I understand it Excellent all around. Also noticed great team work . Over the years I have and family have visited several T mobile stores. This one a keeper”
“Only been in here a couple times but each time I was received within a short amount of time. The employees seen to be pretty knowledgeable about any of the problems I have had and were able to solve them fairly quickly.”
“This location is wonderful compared other nearby locations. Best location in York! Yousef was super knowledgeable and helped us set up our new iPhone even though we bought it at another Verizon location (at which they told us they were too busy to help us set it up but charged us a set up fee anyway)”
“Equipment was upgraded so I went to the store to return old equipment and exchange TV remote. Greeter was very pleasant. She took care of me immediately. I was in and out in no time”
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“Matt is the best and will follow him to what ever location he is at. He is honest and always answers all my questions. He is an asset to Verizon and hope you appreciate him!”