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“Bryce is one of the most courteous and helpful employees that I have dealt with. He is very knowledgeable about his job, products, and services and if it is something that he may not know, he seeks out the answer - which goes a long way in my book. Thank you Bryce for being so professional and a good person to work with.”
“Mister aaron williams did a wonderful job today over the top.I came in just with an issue on my phone.And he was able to save me.Money upgrade me into a new phone.And I am excited, I recommend mister aaron williams to whoever comes into this location”
“Leaving a 5 star review because Yousef was very helpful and was on my side. Yousef provided excellent service and is a great customer service representative, even though the folks on the phone for Verizon customer service couldn’t fix the problem.”
“As an older non tech-savvy customer and first timer with T-mobile signing up for home internet, I elected for store pickup so that I could ask all my questions. My customer service person was polite but hurried; did all sorts of things I didn't understand and added an app on my cell phone I didn't want. Once I got home, I couldn't sign in to the app and had all sorts of problems. This required an hour on the phone with their customer service (in India I believe). My advice: Take a tech-savvy person with you to walk you through the process or you'll spend a day getting the mess sorted out.”
“Actual helpful humans answer the phone, even when you're in Wally World staring at a cabinet full of routers, without a clue about which one to buy. They got me to the right one. They also efficiently installed all the gear I needed to go from DSL to the wireless system that is at least ten times faster. I consider this kind of customer service VIP; real people, real solutions to your conundrum.”
“I came in about a yr ago to get my Internet service and everything went well. There was salesman beside who I was working with and I remember thinking that guy was really really good. Knew answers to questions being asked and all. I remember thinking that was the guy I'm going to see when I come back for my phone. Well yesterday Jose Rodriguez didn't disappoint. Every question I had was answered and explained in full. I'm in sales myself and I was actually taking pointers in my own life. Thanks again Jose. Definitely recommend and I would return for his service”
“I’ve recently converted from a different provider to T-Mobile by purchasing an iPad Air 13. Everyone in this store has been nothing but a 10 out of 5!!! Every single question of mine has been answered expertly and with respect. Everyone has gone above and beyond the limits of assistance helping me with every single issue. I totally enjoy being in this store!”
“After back and forth and finally deciding to switch to Tmobile we had a great experience w Christine, Tiana and Berk. We had so many issues w Boost switching and Tmobile and these ladies and gent were patient kind and even stayed 30 minutes over their shift to make sure we were taken care of. Highly recommend this store and this team!!”
“Jessy was wonderful! We are a retired couple who have always used Androids and were hesitant about iPhones. Jessy took us through all the set up and taught us how to use the two new iPhones we left with! He also helped us save money through a great deal and we left T-Mobile for Verizon”
“Gabe at Xfinity made canceling our internet quick and easy. He was friendly, professional, and made the whole process smooth. Really appreciated the great service Gabe!”
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“Benn and Matt were absolutely amazing today! My day started out horrible and these guys were incredible! Both of them are so knowledgeable and truly care about customers. My brother has disabilities, and has a lot of trouble managing his phones. Your Rep took his time explaining things to him and showing him so he could understand. First time anyone has taken the time when I bring him in to do anything that has to with him. Service impeccable, definitely better then calling in. Thank you again!”