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“Came into the store to look at options for upgrading my phone and the team was so wonderful! Fast and friendly service and they really helped me compare pros and cons of different options based on I was looking for”
10AM - 8PM
5580 Goods Ln, Altoona
Mobile Phones
“My husband went to the (not this one) Verizon store in LTC, Altoona, getting info for a new phone. The sales ppl were obnoxious, pushy, and would not listen to what he wanted…. They just wanted a sale
and would not relent.
So we ended up at LVMall here at the Wireless Zone.
I needed a new phone. The staff was amazing, the current offer was beyond what we could imagine, and not once did anyone try to push anything beyond what we wanted ( such as add another phone line to plan).
Thaddeus, or Trey, was absolutely amiable, kind, funny and very helpful.
He, Ally, and another guy answered many questions and helped us navigate the new phone. They were super helpful in aiding me picking which phone I needed.
Ally really helped finish us up when we came back to pick up new phone after data was transferred. So pleased with the deal we got…. It was all worth the fee charged to transfer data between phones.
We recommend this spot in the mall!
Thaddeus, Ally, and ??, thank you !
You offered a bunch of advice, were fun to work with, and overall were a nice experience.
We will never go to Verizon at Logan Towne Ctr ever again.
Merry Christmas guys…. Hope you see this.
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“I know they exceeded our expectations that day and stayed open for us an extra half hour just to make it through Altoona traffic just to get a SIM card it was awesome”
10AM - 8PM
220 W Plank Rd, Altoona
Mobile Phones
“Derrick was amazing, knowledgeable, and funny. The switch was super easy with Derrick helping me out and then also got me on 5G home internet. Service has been amazing so far for both. Glad I made the switch. Thank you Derrick!”
“This AT&T store is the best! Sean was great to work with and so helpful. The staff there was very knowledgeable and friendly. They actually had the phone in stock that we were looking for.”
“Rubin, was great helped us with our issue, polite, and not one time was he a pushy saleman.....the first time & we'll go back because he was kind & very helpful.”
“Yesterday I upgraded my phone at that T Mobile store. Of the 3 local locations. I only go there. The 2 hour process of transferring from old phone to new, a huge kudos and high five to Yuri. I can't say enough about his exemplary customer service and knowledge. Thank you Yuri.”
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“Ali O’Neal was so great and helpful! She helped my mom and I upgrade our phones and our plan while making sure we got the best deal possible. This is the best Verizon store in our area.”