“Call today to see if they had the phone I wanted and said yes ask him how much he told me went to the store got the phone and the sales person even help me out to get every thing up and running great customer service I give them two thumps up.”
“GRATE customer service grate value for being on Verizon network never had a problem. I came from cricket so not go there there internet is slow and they cut you speed down highly recommend total wireless”
“Robert is the most hands down most genuine person my husband and I have ever gotten a phone from. By the end of the night he wasn’t just a person selling an iPhone to us but he became somebody we truly enjoyed talking to and getting to know. He answered all of our questions with care, he went into detail, he helped us get the best deal possible, He stayed later to help set up my phone and through all of that learned so much about him. Also Robert. If you’re reading this. You aren’t wrong. Your lie in April is SO GOOD.”
“Yasser, Mitchell, and Mike were very helpful and polite, especially because they had to sort out a mess another employee caused. I really appreciate the amazing customer service and the time they spent to help. Thanks again guys!!”
“I had an outstanding experience with T-Mobile, thanks to their representative (Joe Brolin) at the Sam’s Club kiosk. Not only did he help me get a fantastic deal on a new phone and service, but he also guided me to extra rewards points through my Sam’s Club membership. A couple months later, when I ran into a hiccup connecting another phone, he went above and beyond—spending over 30 minutes troubleshooting until he solved it. His positive attitude and genuine care made all the difference. I truly appreciate it!”
“The mall location representatives are so much nicer and more helpful that the Plesant Valley store. The Blvd store was RUDE AND DISSMISSIVE. Marc from the Logan Vally Mall was such an amazing person to deal with. He was helpful and so polite. I will NEVER deal with the other store. Customer service goes a long way and thankfully Marc from the Logan Valley Mall location understands that.”
“I had my galaxy note 10+ repaired .the battery needed replaced and the screen had lines in it. She repaired it in a hour. Works like a brand new phone. I recommend them highly .”
“I recently got a new phone and was having a hard time installing it well not installing it but getting the phones recognized the SIMS card so I had to take it to T-Mobile and have them do it they always make it look so easy”
“I was really impressed with the manager who helped me. He had a lot of integrity. I didn't even buy my phone at his store and helped me with my problem. It took him an hour to resolve it. He didn't make any money from it except knowing the phone was involve with his company. He was really professional.”
10AM - 7PM
5580 Goods Ln Suite 1041, Altoona
Mobile Phones
“Went there yesterday very good service can't say that about the one in Bedford Pa that's y I'm leaving T-Mobile got treated like a red head step child just been honest”
“Yesterday I upgraded my phone at that T Mobile store. Of the 3 local locations. I only go there. The 2 hour process of transferring from old phone to new, a huge kudos and high five to Yuri. I can't say enough about his exemplary customer service and knowledge. Thank you Yuri.”
9AM - 7PM
170 Falon Lane, Altoona
Mobile Phones
“Kim the general manager was helpful, patient and made my experience effortless. She helped me deal with the representatives on the 611 line who were very difficult to understand and could not clearly articulate my needs and concerns. She helped through the whole process and I am grateful. She made a horrible and stressful experience more tolerable. I don't know what I would have done without her assistance.”
“I would highly recommend this Version Wireless to anyone , honestly. I've always had a terrific experience when I've went into this location, whether to buy/upgrade my phone, buy accessories, get help with my device in general or even ask how to do something, they're always happy and welcoming. I'm happy to have my phone service through Verizon.”
“Kelly was great! My phone was beyond repair but she helped me find a new one. I asked a lot of questions and she took the time to answer every single one. Thank you Kelly!”
10AM - 9PM
1721 Osgood Dr, Altoona
Mobile Phones
“I got a screen protector placed on my ipad 10th generation by the geek squad and it ended up cracking (saving the screen) and got it replaced. Both times of was very quick and excellent definitely recommend.”
“I know they exceeded our expectations that day and stayed open for us an extra half hour just to make it through Altoona traffic just to get a SIM card it was awesome”