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August 2023 by randy nobles
I’ve been standing here 25 minutes in front of employee talking on the phone about clear coat just put them on hold for 30 seconds and check out your costumers came in for a box of connectors for gods sake
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August 2023 by Adrian Lucke
Placed an online order, got an order ready for pick up email. When there to pick up my the order. They proceeded to tell me the order wouldn't be ready till tomorrow. They do not know anything. Will not be shopping there anymore
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January 2023 by Malorie Lynn
If you are a woman and you need a little help with your car you one million percent should go to O’reillys! I just had to add some transmission fix to my sealed transmission which I had studied and learned a lot about just needed some help locating the tools and such in the store. Well I went to advance auto in rostraver and everytime I go there almost every employee acts like they can’t be bothered to help you with literally anything and they just make you feel like you are inconveniencing them so I’m staying far from there. Then I tried Napa where there was a very kind man who seemed like he was going to help me but then proceeded to very subtly tell me I can’t do what needs done and to take it to a shop, so scratch that place too. Then the men at O’reillys are so helpful and don’t add their irrelevant opinions of what you can or can’t do and didn’t make me feel like a second class citizen! BTW I got the job done ALONE. ?
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January 2023 by Christine Watkins
Best customer service I've ever had at an auto parts store! I figured my battery was done when it wouldn't start in the morning. They sold me a battery and changed it in about 10 mins! I'm so great full
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December 2022 by Randy Lynn
Ben assistant manager is not very mechanical inclined and not helpful zero car truck knowledge
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November 2022 by M8A8G
Make it easy on yourself. Look up your own part before you go in.
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August 2022 by Brad Sciullo
fixed a double order immediately and move fast about getting things to the counter.
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November 2021 by Pitbull
A bunch of theifs $44,00 for oilfiter. $18,00 at Napa?
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November 2021 by Brian Cooper
Terrible service.
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July 2021 by Estey Gaines
Rude unsafe
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May 2021 by Dylan Tetil
Ricky was wonderful. Helped me install my lights and found me one at a great price . Will be back. Thanks !
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November 2020 by Rin Midoriya
Quick service. Awesome dricers. Very clean place.
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September 2020 by Kurtyp Kurtyp
Never wear mask at this place and most employees don’t know anything about cars just being Cute.And very unfriendly Prices are high
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August 2020 by Levi Blue
Had what I needed staff not friendly
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August 2020 by Melody Schwantes
We had to get an oil filter for our lawn mower. Called advanced and they were not very helpful on the phone and didnt seem to want to assist us finding the correct filter. We called o Reilly and they gentleman was very helpful and told us on the phone they had the part. It was a great experience instead of going back and forth with advance. The staff at o'Reilly are always that way with us. We will always go back.
