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March 2024 by Josep T
I use this ATM pretty often. It is one of those new, fancy machines. Best ATM on the east coast!
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February 2024 by Dana Wagner
I see these reviews and it’s sad, they are understaffed! So instead of complaining, go get a job there if you think you can help customers faster! They are ALWAYS kind and fast when I have gone there! Great customer service! Heather is the bestest!!!
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July 2023 by David DeSimone
If you want to wait a long time for simple transactions this bank is for you. Had to walk out twice recently with 3-4 people in line, it was agonizing, tellers just stare at screens, it was like the twilight zone!
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May 2023 by richresells
Literally the worst bank I have ever bin to I'm pretty sure no one has clue what there doin prepare to wait forever ♾️ just to make a simple transaction
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May 2023 by Danielle Hile
I am really frustrated that this bank ONLY has hours from 9am-4pm when us "normal people" are also working. I would like to actually talk to someone when I am handing money to be deposited, I dont want to deposit cash in a machine and hope it gets to the right account. Also, why did you take out the drive through? I am physically disabled and its difficult for me to walk into the location, so now I cant do my banking. I will find a new bank who wants my business.
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November 2021 by Matthew Huynh
I accidentally lost $15 because I deposit $105.00 on the ATM machine. However, I should ? deposit 1 ? cash at a time from now on. Very ? sorry. But maybe next time I’ll try to learn.
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October 2021 by Steve Wendal
Have been with "Citizens" back when it was Commerce Bank, 30+ years ago, bought out by citizens. The Limerick location is by far the worst bank we have ever delt with. Took out the drive up, the outside AMT machines don't work most times and the employees are just plain rude and ignorant. We are looking for another bank.
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April 2021 by Kenneth Kopystecki
Was thinking about moving our accounts here, but to many bad reviews!!
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April 2021 by hansa thakkar
Our family opened 3 accounts with approx. 15K in each, and had a minor issue with our monthly transfer during 1 month and saw a small $10 fee in our 3 accounts. We fixed the transfer issue and called this location to request help (a 1-time request) with getting that fee back. The account manager who replaced the previous manager Will, really abruptly and rudely decline our request and just mentioned the account disclosures. She was very nice when opening our accounts and getting our money, but this was terrible customer service. We called a different location and she took care of us. Will NOT go back to this location!
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August 2020 by Keith Dunning
Went to cash in my paper savings bond and deposit at this branch and I was informed by the manager “all banks have stopped cashing bonds, this went into effect a month ago by the government. You will need to go on the US savings bond web site for instructions to redeem - which you will need to mail in your bond. So I went on the website and it states check your Local bank for cashing bonds. I went to PNC - thru the drive through. Well done citizens bank.
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June 2020 by tyler posavec
The whole needing an appointment to go to the bank is rediculous! All i had to do was cash a check. Takes 2 min. But instead had to go to phoenixville Citizens. Terrible system.
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April 2020 by Kirra Boots
For the past 6 months, every time I go to this particular branch I have issues with their ATM(s), they have 3 total.The drive thru ATM is never working(even though it looks like it should be working, it wont accept your card), The inside ATM always has booting issues so it is always out of order(some sort of system issues), and finally the outside ATM stopped accepting check deposits(but accepts cash deposits, which isnt what I need the atm for).Every time I plan on stopping here on my route to do errands I run into all of these problems. I'm not sure what is going on at this location but something needs to be fixed. I have gone to the Pottstown and Trappe branch and never run into issues.Very disappointed with this and will most likely not stop there again.
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April 2020 by Brian Richardson
Just not a good bank and honestly i like the customer service that citizens provides this is isolated to just this branch i am not sure what happened to Trappe but i loved that branch this one in limerick not so much.
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August 2019 by Kevin Humphreys
Have been using this bank for about 10 years I have enjoyed working with the team here and recently decided to bring my business account to this branch. I was directed to work with Kathryn and am very upset with her responsiveness. As soon as my account was switched over I no longer became a priority, I have currently been told I was going to get a phone call from Kat for almost 3 weeks now and have placed several calls to the bank following up. Very unhappy with this and am happy to move my business elsewhere
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August 2019 by Laura H
For the past 6 months, every time I go to this particular branch I have issues with their ATM(s), they have 3 total.